C550 with DF611

[kjc]

Has anyone else had problems with the document lift motor,
we have had 4 machines giving us a problem when you place paper in the Df the tray will not lift the lift motor stalls. If you lift it by hand then the motor turns. it seems as if the motor fails under load.

[jeffneave]

	Quote:			Originally Posted by kjc
	Has anyone else had problems with the document lift motor, we have had 4 machines giving us a problem when you place paper in the Df the tray will not lift the lift motor stalls. If you lift it by hand then the motor turns. it seems as if the motor fails under load.

Yes we are having the same problems KM do not seem to know this problem exists

[Bizhub]

Have the same problems with the C352 DF, we just ordered a new motor assy complete with gears.
K-M do know about it but they just don't admit it as usual.

[laserman06]

	Quote:			Originally Posted by Bizhub
	Have the same problems with the C352 DF, we just ordered a new motor assy complete with gears. K-M do know about it but they just don't admit it as usual.

I have found that KM is just like Kyocera. Anytime you call their tech support, no one has had that problem before. They must not know about this site. Let's continue to keep them honest.

[peter lynn]

	Quote:			Originally Posted by kjc
	Has anyone else had problems with the document lift motor, we have had 4 machines giving us a problem when you place paper in the Df the tray will not lift the lift motor stalls. If you lift it by hand then the motor turns. it seems as if the motor fails under load.

toomuch wadge of originals causes p.f motor bracket to bend...change assy. much obliged peter

[JSC]

Had the same problem on a C451, Konica Minolta out of stock, sorry i mean " we don't have a delivery date " I think we might get a few of this range doing this.