Konica minolta c500 bypass mishandled paper J10-11

[vangraph]

Hi All, Hope anyone can help me with this? I have a konica minolta c500 and was running a job through bypass. All of a sudden it is saying there is a jam/mishandled paper at the bypass tray. It ask me to take out paper and place it back on. I tried that, but it won't continue pass the image showing the jam? I tried restarting, tried reset page count. I even took it apart and reseat all connections. ThanksGary

[jsol68]

Hi All, Hope anyone can help me with this? I have a konica minolta c500 and was running a job through bypass. All of a sudden it is saying there is a jam at the bypass tray. It ask me to take out paper and place it back on. I tried that, but it won't continue pass the image showing the jam? I tried restarting, tried reset page count. I even took it apart and reseat all connections. ThanksGary

J10-03 while trying to feed from the bypass tray. Solution: CAUSE: The Tray up drive motor (M35) for the bypass unit has failed. SOLUTION: Replace the Tray up drive motor (p/n 13HA80021).

[vangraph]

J10-03 while trying to feed from the bypass tray. Solution: CAUSE: The Tray up drive motor (M35) for the bypass unit has failed. SOLUTION: Replace the Tray up drive motor (p/n 13HA80021).

Thanks!gary

[JustManuals]

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Paul@justmanuals.com

[vangraph]

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from http://www.justmanuals.comPaul@justmanuals.com

Thanks for the offer, I already have the manuals.

[vangraph]

J10-03 while trying to feed from the bypass tray. Solution: CAUSE: The Tray up drive motor (M35) for the bypass unit has failed. SOLUTION: Replace the Tray up drive motor (p/n 13HA80021).

Hi, I replaced it, but still didn't work. Anything else you think would cause this?Gary

[jsol68]

When paper is placed in the Manual paper feed tray, the tray does not lift and this creates a misfeed condition. This could be due to a poor wiring connection or a failed ADU driver control board. SOLUTION: Check the Upper limit sensor and if it checks OK in the IO mode, then confirm 24V DC at the pins of connectors 539-B10-1 and 539-B11. If the voltage drops significantly, this could be an indication of a failed Conveyance Driving Board (p/n 65AA -905 2E). Note: Make sure the harness for the Manual feed tray is not pinched or damaged.

[vangraph]

When paper is placed in the Manual paper feed tray, the tray does not lift and this creates a misfeed condition. This could be due to a poor wiring connection or a failed ADU driver control board. SOLUTION: Check the Upper limit sensor and if it checks OK in the IO mode, then confirm 24V DC at the pins of connectors 539-B10-1 and 539-B11. If the voltage drops significantly, this could be an indication of a failed Conveyance Driving Board (p/n 65AA -905 2E). Note: Make sure the harness for the Manual feed tray is not pinched or damaged.

Thanks again!


Gary