Bizhub C451 Print Quality

[Capodastra]

Hi, I have purchased a refurbished Bizhub C451. It has a built on Fiery controller, but I have a problem and wonder if someone can help me.

The test page prints great, the text is sharp and the colour accurate but when I print from my Mac the text has a screen on it and is nothing like the test print.

I have tried printing simple black text but still the same problem.

I am printing from InDesign CS5, but also Acrobat 9. The print driver is: C650Series_macX_v430 which I downloaded on Friday last.

The engineer who installed the machine confessed that he could not get past the password for the Fiery as someone had changed it. Being a refurb he thinks the place it came out of had done this. He has left to try and solve the issue.

Can anyone tell me why the print quality is not as sharp as the test page and what I can do to get it to print as good as the test page?

I would be really grateful if you can help.

I live and work for myself in the UK.

Regards

Cappy

[EarthKmTech]

the fiery will need to be reloaded if no one knows what the password has been changed to.

you're also using the incorrect driver.

you need to select IC-409 when chosing to download a driver. The file name should start with IC409_PS_....

the latest one on the website appears to be for osx 10.5 check the fiery's web interface itself as you can download a driver from it, im not sure what the version is thats on there.

I have the IC-409 on my machine working fine with OSX-10.8 mountain lion. I couldnt tell you what drivers im using though (till later)

[Capodastra]

Thank you so much for your quick reply.

I have gone to the Konica Minolta site to download the driver for Mac OS 10.5.8 and this was the only only could find: ic409v101 pt1vry88.zip

Would this be the one?

Sorry if I sound vague, I am fine with imagesetters, but this is new territory for me.

Cappy

[Mr Spock]

to find the password (without reloading fiery o/s) try the following.

Google search for "password.ps" then send that to the direct queue of the fiery it should print it out. If it prints a hash number then Google hash to ascii converter and you should be able to translate it to a password.

You need to print a config page from the fiery. This will tell which version of software is on it then you can get the correct driver. Also as a previous poster stated, open your internet browser and type in the ip of the fiery. Look for the download tab and it should have the driver for you. The driver you posted is for version 1.01 of the o/s. You may need to update to version 2.0 to get the latest mac support.

Most of these used one of three passwords Fiery.1, password, and blank (nothing at all).

[Capodastra]

Got the Fiery password ith password.ps. It was "Fiery.1" so I don't know what the engineer's problem was . .

The TCP/IP Settings are:

TCP/IP Enable
IP Address 172.17.249.2
Subnet mask 255.255.255.248
Default Gateway 172.17.249.1
Raw Port 0 = 9100
Raw Port 1 = 9112
Raw Port 2 = 9113
Raw Port 3 = 9114
Raw Port 4 = 9115
Raw Port 5 = 9116

I have put the IP Address into Safari and it will not find it. I also pinged the IP number and no avail . . .

What am I doing wrong?

[EarthKmTech]

to find the password (without reloading fiery o/s) try the following.

Google search for "password.ps" then send that to the direct queue of the fiery it should print it out. If it prints a hash number then Google hash to ascii converter and you should be able to translate it to a password.

wow, that's really cool.

I've never heard of this procedure before.

[JustManuals]

Fiery Password Retrieval Tool.zip:

https://www.yousendit.com/download/T...YUlZY1FUWThUQw

[dallas]

IP Address 172.17.249.2
Subnet mask 255.255.255.248
Default Gateway 172.17.249.1

That's the wrong (172.17.249.2) IP address.
This uses the fiery for internal routing to the emperon controller, if the IP-Obtain option is active.
Print a configuration page from the Fiery menu (Utility -> Controller) on the machine display.
That is the correct IP from your local network.
Connect to this IP via Browser and download the IC-409 Driver.

[Capodastra]

Have got into the Fiery menu on the machine, and printed out the configuration page.

I have tried to access the IP address given through Safari, but it will not respond to the IP address, so I cannot download the correct driver.

Configuration setting of the Fiery X3eTY-EDFE Version 1.01 in the Network Setup is:
IP address: 10.1.199.40
Subnet mask: 255.255.0.0

DNS Setup:
Enable DNS: Yes
Get DNS address automatically: No
Primary DNS server IP address: 192.168.10.24 (manual)
Secondary DNS server IP address: 192.168.10.13 (manual)
Domain name: countrywide.co.uk ...which is not me . . .

I did print a PS Sample Page from the Fiery menu and the type is still 'screened' not like the sample page that prints crisp form the printer engine - this is the issue I am trying to resolve . . .

Any help on that score would be amazing . .

C

[Capodastra]

Thanks Manuals4you. I did print that and the password was "Fiery.1" which I got in to, but the machine supplier should have given me a greyscale calibration strip so I cannot calibrate it until that comes.

Thanks so much for your help guys, I am humbled by the response.

If I could sort the Postscript print issue with the 'screened' text which is different from the test page from the printers engine I would be made up.

C