Hi there,
Great site by the way and by the looks of it some really helpful people about. Many thanks in advance.
Well here's my problem.
Setup - About 13 users, 1 Windows 2003 Server SP2, 1 Konica C252 Bizhub.
It seems at the moment that print jobs seem to get stuck in the print spooler queue on the 2003 Server and will not delete by normal users or administrator means. We have to stop and restart the print spooler service to clear the print job that seems to be stuck!
This problem can also cause a nasty paper jam that requires an engineer to clear. It has happened occasionally since install (engineer has had to visit twice since late November when it was installed).
The network cable for the unit has been replaced.
Has anyone come across this issue before?????
Again, many thanks and happy new year all.
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