No "Auto Input"? Guess we are not talking about the same controller. I'm beginning to wonder if you don't have the optional controller installed and you are trying to change the standard controller.
I'm not intimately familiar with the latest KM color models as I have been focusing on the Ricoh side of things . Having said that, I suspect the standard controller becomes a slave to the optional controller when it is installed.
p.s. You never did answer my original question about what you have hanging on the back of your machine / how many ethernet connectors are present.
p.p.s. Learn as much as you can from the service tech when he does come out.
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