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  1. #11
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    Thanks a lot to Scott Lewis and Superfly.
    I have the same problem and a very angry customer...
    I really did not think to the items counter reset...

    In fact, this 750 has about 500000 copies/prints made.

    Next week i will go to the customer and thanks to your informations i hope to fix it !
    Furthermore that machine sometimes makes severe wrinkles on standard A4 - 80g sheets. Do you think a correct fuser-roll lubrication (whith regular fuser-web action) could solve even this wrinkles problem?

    Thanks again and sorry for my awful English.
    Marco.

  2. #12
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    Thumbs up

    OK!
    today i have resetted the counter explained by Scott Lewis

    Now web solenoid works fine (one shot every copy) .
    I made about 1000 copies before to leave my customer without any wrinkles or any other problem...

    I hope the problem is fixed.
    Thanks.

  3. #13
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    One of the things that can cause wrinkles on copies is not entering the fuser smoothly. A slight build up of toner on the metal plate that enters the fuser can be the cause.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  4. #14
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    Thanks for your tip about wrinkles.

    At a moment the problem does not still exist, but in case of wrinkles will occurs again, i will consider to check and well clean the fuser metal input-plate.

    Best regards,

    Marco.
    Last edited by Marcotoshiba; 03-01-2009 at 05:32 PM. Reason: sintax error

  5. #15
    Major Asshole! 2,500+ Posts
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    Quote Originally Posted by Scott_Lewis View Post
    Have you reset the web counter? It will stop advancing when the counter hits 350k.
    Excelent tip. I didn't knew about this until I got it today. Reps to you! Thanks!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

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