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  1. #1
    Service Manager 1,000+ Posts
    konica minolta c351 question

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    konica minolta c351 question

    kind of a wierd thing happened today. I went and check in utility mode. to the consumables. then I replaced the transfer belt and fuser. then I tried to go back into to utility. and I could not get it to go into utility at all. turned off and on a couple times. then unplugged. nothing.. so that means I can't go into into any counters or functions or admin mode. nothing. I just have no clue what I did. anybody have this happen to them? by the way. the copier works fine prints fine etc.

    any thoughts>?

    brent

  2. #2
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: konica minolta c351 question

    Quote Originally Posted by brent View Post
    kind of a wierd thing happened today. I went and check in utility mode. to the consumables. then I replaced the transfer belt and fuser. then I tried to go back into to utility. and I could not get it to go into utility at all. turned off and on a couple times. then unplugged. nothing.. so that means I can't go into into any counters or functions or admin mode. nothing. I just have no clue what I did. anybody have this happen to them? by the way. the copier works fine prints fine etc.

    any thoughts>?

    brent
    Job stuck. Is it a fax as well?
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  3. #3
    Service Manager 1,000+ Posts
    konica minolta c351 question

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    Re: konica minolta c351 question

    It is not a fax

  4. #4
    Partner in crime 100+ Posts Avskrap's Avatar
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    Re: konica minolta c351 question

    If there are any P-codes you won't be able to get into the menus. Check and correct any and all errors or warnings and you'll be able to get going again.

  5. #5
    Service Manager 1,000+ Posts
    konica minolta c351 question

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    Re: konica minolta c351 question

    There are no p codes. Thy is why this is so condusinf

  6. #6
    Senior Tech 100+ Posts Solotime's Avatar
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    Re: konica minolta c351 question

    Same Issue Here...Did you get yours resolved?

  7. #7
    Senior Tech 250+ Posts
    konica minolta c351 question

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    Re: konica minolta c351 question

    Quote Originally Posted by brent View Post
    kind of a wierd thing happened today. I went and check in utility mode. to the consumables. then I replaced the transfer belt and fuser. then I tried to go back into to utility. and I could not get it to go into utility at all. turned off and on a couple times. then unplugged. nothing.. so that means I can't go into into any counters or functions or admin mode. nothing. I just have no clue what I did. anybody have this happen to them? by the way. the copier works fine prints fine etc.

    any thoughts>?

    brent

    I had the same problem with my C351 but the funny thing is all my digital counters reset back to zero, while the analog counter was reading 190k. Is the utility button gone faulty?

  8. #8
    Partner in crime 100+ Posts Avskrap's Avatar
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    Re: konica minolta c351 question

    Quote Originally Posted by Alex1 View Post
    I had the same problem with my C351 but the funny thing is all my digital counters reset back to zero, while the analog counter was reading 190k. Is the utility button gone faulty?
    Resetting of the counters? Sounds like an NVRAM failure.

    I've never liked these boxes...

  9. #9
    Senior Tech 250+ Posts
    konica minolta c351 question

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    Re: konica minolta c351 question

    Quote Originally Posted by Avskrap View Post
    Resetting of the counters? Sounds like an NVRAM failure.

    I've never liked these boxes...

    I don't like them my self. Unfortunately you have to cater for all. Major upgrade with the C252, 352 onwards.

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