s300-ip901 wont reinstall sys sw Konica Minolta  |
01-23-2008
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#1 (permalink)
| | Service manager
Join Date: Jan 2008 Location: Charlestown
Posts: 33
Rep Power: 2  | s300-ip901 wont reinstall sys sw i am trying to reinstall system code on an ip901-s300, the system locks up on the first disk, upon putting a monitor on the fiery, it shows the ghost program runs to about 25% then ask "output A:\ghosterr.txt?" if you say yes it ask you to place a diskette in the drive "yea, a diskette", if no, it says there is an image file problem. we have reburned numerous iso's, redownloaded the iso, tried different iso programs, tried two different 901's all with the same error. has anyone seen this. tech support feels there may be a corrupt file on the ssd, jst curious if anyone has seen this, thanks | | | |
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01-25-2008
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#2 (permalink)
| | Service Manager 250+ Posts
Join Date: Jul 2007
Posts: 279
Rep Power: 6  | have you tried a system restore? This should copy a good unpatched version of the system software onto the regular partition. | | | |
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01-25-2008
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#3 (permalink)
| | Service manager
Join Date: Jan 2008 Location: Charlestown
Posts: 33
Rep Power: 2  | yea, i have, once you try a reinstall though, it cleans all the partitions first then begins the reinstall, but in my case, the reinstall failed, so i dont have the restore partition on the hdd, its completely unallocated, tech support is sending me a verified good copy of reinstall, i hope that works, thanks for the help though, any suggestions are much appreciated, this has become a real nightmare, we have three 901's dead now | | | |
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01-25-2008
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#4 (permalink)
| | Service Manager 250+ Posts
Join Date: Jul 2007
Posts: 279
Rep Power: 6  | You should get one going patch it and ghost it. Saves you doing it all over gain for the other two. | | | |
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01-26-2008
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#5 (permalink)
| | Service manager
Join Date: Jan 2008 Location: Charlestown
Posts: 33
Rep Power: 2  | the nightmare ends got the disk from tech support, and they worked flawlessly, i dont get it, i thought maybe it was because i used my ms vista laptop to download the iso, but we tried it on an xp workstation with the same reslts, also tried to burn the iso with: nero, nti, and iso burner, all same results, im convinced the 901 sw on mykm.com is corrupt, they will probably pull it down and replace it soon, if anyone has problems reinstalling a 901, i have a good copy of the disk now, it can be a real hair puller. thank for the advice, im working on the patches today, (thats an all day sucker on a 901) will ghost it as recommemded, and never loose these disk!!!!! | | | |
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11-04-2008
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#6 (permalink)
| | Technician
Join Date: Sep 2008
Posts: 13
Rep Power: 1  | I am having the same problem, can I get a copy of the disks from you?? | | | |
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