Hi all,
has anyone had any luck setting Single Sign on Authentication on the new series
i have setup user auth on external relay and this is working user can sign on to machine
under the web access sign in as admin -network -single sign on i have entered the domain the administrator user and password the driver has picked up single sign on and it shared to the client
now it works weekend go's by get a call from the client on monday saying nothing working when you look at the client side settings under preferences -basic -user auth the single sign on button is tick but also greyed out and when you print it gives you a message that single sign on has failed would you like to authenticate.
things i have checked
1. client side setting (greyed out single sign on)
2. server side settings (single sign on is in device settings but also greyed out when you try and select it under pref -basic- user auth)
3. the administrator password has not changed
4. if i enter the users name and password under basic -user auth it works but still no single sign on
i have contacted PTSC (or what erver they call them selfs these days) and they want me to add the copier as a PC in AD and create DNS entries for it, i'm going to do this today
so anyone else had this working before ?
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