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  1. #1
    Service Manager 1,000+ Posts
    C253 Ratched noise

    habik's Avatar
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    Lightbulb C253 Ratched noise

    Just want to post that in case you get a really heavy ratchet noise coming out of your c203_253_353 it is most likely caused by a compacted toner in toner hopper, the actuall auger mechanism gets so packed up that you have only 2 options.

    1, Get a thin spring stretch it out with no hook at the end try and dissolve any hardened bits in the hopper, be carefull though NOT to damage the toner hopper spring mechanism. Just continue shifting the spring wire along the auger inside to the end and back few times.

    now my case

    2, FULL disassembly of the machine. Made a little video with description.. please ignore and leave out the Laser LED erase lamp comments

    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  2. #2
    Service Manager 1,000+ Posts
    C253 Ratched noise

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    Lightbulb Re: C253 Ratched noise

    Quote Originally Posted by habik View Post
    Just want to post that in case you get a really heavy ratchet noise coming out of your c203_253_353 it is most likely caused by a compacted toner in toner hopper, the actuall auger mechanism gets so packed up that you have only 2 options.

    1, Get a thin spring stretch it out with no hook at the end try and dissolve any hardened bits in the hopper, be carefull though NOT to damage the toner hopper spring mechanism. Just continue shifting the spring wire along the auger inside to the end and back few times.

    now my case

    2, FULL disassembly of the machine. Made a little video with description.. please ignore and leave out the Laser LED erase lamp comments

    The actual problem Cyan Hopper auger mechanism.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  3. #3
    Service Manager 1,000+ Posts
    C253 Ratched noise

    habik's Avatar
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    Re: C253 Ratched noise

    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  4. #4
    Master Of The Obvious 10,000+ Posts
    C253 Ratched noise

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    Re: C253 Ratched noise

    Nice video habik. Can you include the 3 hours that got you to that point of disassembly, then the 3 hours of reassembly?

    Just kidding. It looks like a nasty job. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 2,500+ Posts
    C253 Ratched noise

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    Re: C253 Ratched noise

    Like to know what is causing this? Humidity or is developer coming into the waste toner chute?
    Is it OEM toner?

    Hans

  6. #6
    Head Tech 500+ Posts SmellsHot's Avatar
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    Re: C253 Ratched noise

    I had this happen last year....What a nightmare. I kept thinking that there has to be an easier way to get to the auger system. geezee what a nightmare....
    Good video!
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  7. #7
    Service Manager 1,000+ Posts
    C253 Ratched noise

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    Re: C253 Ratched noise

    Quote Originally Posted by blackcat4866 View Post
    Nice video habik. Can you include the 3 hours that got you to that point of disassembly, then the 3 hours of reassembly?

    Just kidding. It looks like a nasty job. =^..^=
    Without kidding is more than 3hrs...If you know as I know now what to take out then maybe you can do it in 4hrs.

    As I did not know, I was almost taking out the Laser ass'y in whole, when I realized that some chasis parts are coming out..I said to my self STOP! and tried again alternative routes.

    Was thinking of doing time laps on re-assembly that could be fun.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  8. #8
    Service Manager 1,000+ Posts
    C253 Ratched noise

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    Lightbulb Re: C253 Ratched noise

    Quote Originally Posted by Hansoon View Post
    Like to know what is causing this? Humidity or is developer coming into the waste toner chute?
    Is it OEM toner?

    Hans

    Humidity is for sure a factor to take into account.

    Initially I thought it was waste auger blocked and stopping GEAR - 18/30T(ref.9) in Feed/Transport Drive Section to turn and not meshing and causing the ratchet noise problem. That however wasn't the case. I had to go all the way up to toner hoppers.

    Really though to say, all I can think of is toner cartridge not shaken properly.

    OR

    My theory is that the IU was getting clogged (starved IU if toner sensor failed) and it builds up all the way to the top and as the auger is the only bit where there is direct pressure and compactness can be created that is how it all happened.

    We use OEM on colours!


    I am thinking to make a tool that would not mess the hopper spring mechanism that suppose to break the toner before it goes to the auger bit. and yet it would be flexible to go around the auger screw.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  9. #9
    Senior Tech 250+ Posts avecosat's Avatar
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    Re: C253 Ratched noise

    Is the second option I had the same problem and only cleaned the toner hoper and changed the two gears , when start the machine the noise was out but it coming to replace the toner again into the cyan IU until the the toner hoper and the IU was clogged again and the noise back . I cleaned again and changed the IU cyan and the problem dissapear for more of two months

  10. #10
    Senior Tech 100+ Posts PeterG's Avatar
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    Re: C253 Ratched noise

    You know. After looking at that video I sometimes wonder how the hell we manage to do our jobs.
    Often I have taken a copier down to that sort of level & wondered how the hell I am ever going to get it back together again. Somehow or other I always manage.
    If only other people appreciated our ability.

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