Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    Apr 2013
    Location
    Little Rock, AR
    Posts
    2
    Rep Power
    0

    bhC364 93-10 jam code

    I have a c364 that gives a jam code 93-10. This is a duplex problem only and it is intermittent. I have to run approximately 40 copies before
    the problem occurs and then it it occurs every 15 or 20 copies. There is usually three sheets in the paper path when it jams. One at exit, one entering
    fuser and one in duplex path. The duplex feed clutch has been replaced. anyone had this problem?


  2. #2
    Junior Member
    Join Date
    May 2013
    Location
    Cypress, tx
    Posts
    3
    Rep Power
    0

    Re: bhC364 93-10 jam code

    Quote Originally Posted by ecode View Post
    I have a c364 that gives a jam code 93-10. This is a duplex problem only and it is intermittent. I have to run approximately 40 copies before
    the problem occurs and then it it occurs every 15 or 20 copies. There is usually three sheets in the paper path when it jams. One at exit, one entering
    fuser and one in duplex path. The duplex feed clutch has been replaced. anyone had this problem?
    Me too. I am having issues with a c554e.

    Replaced all sensors and the CL6

    Even went farther as to replacing the two duplex sensors and the duplex motor

    What I notice is that the reverse motor stops prematurely and that gives the paper resistance so that the duplex motor is having a surf time pulling the paper

    I am leaning towards a PRCB. Next. I will keep you posted


  3. #3
    Master Of The Obvious 10,000+ Posts
    bhC364 93-10 jam code

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    16,386
    Rep Power
    268

    Re: bhC364 93-10 jam code

    Quote Originally Posted by kmateo25 View Post
    Me too. I am having issues with a c554e.

    Replaced all sensors and the CL6

    Even went farther as to replacing the two duplex sensors and the duplex motor

    What I notice is that the reverse motor stops prematurely and that gives the paper resistance so that the duplex motor is having a surf time pulling the paper

    I am leaning towards a PRCB. Next. I will keep you posted
    The duplex clutch fixed this particular jam code for me. Good luck. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  4. #4
    Junior Member
    Join Date
    May 2013
    Location
    Cypress, tx
    Posts
    3
    Rep Power
    0

    Re: bhC364 93-10 jam code

    Quote Originally Posted by blackcat4866 View Post
    The duplex clutch fixed this particular jam code for me. Good luck. =^..^=
    Hello.

    Can you please tell me the location and part number if you can. Thanks


  5. #5
    Master Of The Obvious 10,000+ Posts
    bhC364 93-10 jam code

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    16,386
    Rep Power
    268

    Re: bhC364 93-10 jam code

    Quote Originally Posted by kmateo25 View Post
    Hello.

    Can you please tell me the location and part number if you can. Thanks
    I guess the best place to look would be the parts manual.

    Or I could just tell you that its: A161 M204 00
    =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  6. #6
    Field Supervisor 500+ Posts
    Join Date
    Jan 2009
    Location
    UK
    Posts
    544
    Rep Power
    26

    Re: bhC364 93-10 jam code

    Quote Originally Posted by kmateo25 View Post
    Me too. I am having issues with a c554e.

    Replaced all sensors and the CL6

    Even went farther as to replacing the two duplex sensors and the duplex motor

    What I notice is that the reverse motor stops prematurely and that gives the paper resistance so that the duplex motor is having a surf time pulling the paper

    I am leaning towards a PRCB. Next. I will keep you posted
    Check for worn actuators if the machine has done a high volume.

    Iíve had the exit actutor and the inner door actuator cause me problems in the past.


  7. #7
    Technician
    Join Date
    Jan 2013
    Posts
    17
    Rep Power
    12

    Re: bhC364 93-10 jam code

    Thereís a spring at the front of the machine just under control panel once you remove covers that is attached to the exit gate. I trimmed a bit off the spring to increase pressure to fix this issue.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •