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  1. #1
    Major Asshole! 2,500+ Posts
    C6501 thin paper wrapping on transfer roller

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    C6501 thin paper wrapping on transfer roller

    Hello there.

    This customer needs to do some work on some thin coated paper, but it keeps wrapping on the transfer roller with jam code J3102. New transfer roller and new discharge unit made no difference; tried to play with the process adj. screen on the paper settings, to no avail. I can make the machine print at most 100 pages or so before jamming and wrapping.

    On a side note, anyone knows of some good documentation on the process. adj. screen on the paper settings?

    Cheers!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  2. #2
    Service Manager 250+ Posts HP:guy's Avatar
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    Re: C6501 thin paper wrapping on transfer roller

    Are you running ltr or ltrr.

  3. #3
    Major Asshole! 2,500+ Posts
    C6501 thin paper wrapping on transfer roller

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    Re: C6501 thin paper wrapping on transfer roller

    Quote Originally Posted by HP:guy View Post
    Are you running ltr or ltrr.
    Neither - I'm running A3, which is the equivalent to your DLT.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  4. #4
    Senior Tech 250+ Posts Mick01's Avatar
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    Re: C6501 thin paper wrapping on transfer roller

    Hi,
    Thin coated paper and C6500/01 are not a good combination. The most critical thing is grain direction i have found. Long grain stock must be used, short grain will always give either 2nd transfer or fuser jams.

  5. #5
    Senior Tech 100+ Posts inutelkamo's Avatar
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    Re: C6501 thin paper wrapping on transfer roller

    been to that...
    thin coated paper..

    what i did, paste it on a 13x19 250gsm paper, taping the top and both sides to prevent skewing..
    and ei! hola!! it prints!

    just extra job and effort needed..

  6. #6
    Major Asshole! 2,500+ Posts
    C6501 thin paper wrapping on transfer roller

    mrwho's Avatar
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    Re: C6501 thin paper wrapping on transfer roller

    Quote Originally Posted by inutelkamo View Post
    been to that...
    thin coated paper..

    what i did, paste it on a 13x19 250gsm paper, taping the top and both sides to prevent skewing..
    and ei! hola!! it prints!

    just extra job and effort needed..
    THat's a great idea! Now how to convince the customer to do that to every 300.000 copies he intends to make...
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  7. #7
    Senior Tech 100+ Posts PeterG's Avatar
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    Re: C6501 thin paper wrapping on transfer roller

    Was this issue ever resolved?

  8. #8
    Service Manager 1,000+ Posts
    C6501 thin paper wrapping on transfer roller

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    Re: C6501 thin paper wrapping on transfer roller

    Have you tried lowering the 2nd transfer voltage and print on let say thick 1.. just a thought..
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  9. #9
    Senior Tech 100+ Posts PeterG's Avatar
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    Re: C6501 thin paper wrapping on transfer roller

    I think I have my issue sorted. It looks like it was a one way clutch in the fuser drive.

  10. #10
    Field Supervisor 500+ Posts
    C6501 thin paper wrapping on transfer roller

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    Re: C6501 thin paper wrapping on transfer roller

    Quote Originally Posted by mrwho View Post
    THat's a great idea! Now how to convince the customer to do that to every 300.000 copies he intends to make...

    fuser temperature decrease in a particular drawer. decrease the weight of the paper
    to accelerate the transition fusion.


    DIPSW1-0 = 1/paper setting / fixing up and lower temperature.

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