Scan errors with BizHub 600

ScottK · 02-13-2008

Hi everyone, I'm hoping someone can help me out with this problem. I found this forum while searching Google for help with my problem and coming across this thread: Konica Minolta C450 Forward TX error??

This person had a similar problem but it doesn't look like a resolution was ever posted.

Basically we have a small network of 15 computers all running XP Pro and one server using Active Directory on Windows Server 2003. Ideally I would like to have one folder called "Scans" on the server where all scans will go. The copier has a static IP of 192.168.0.205 and the server has an IP of 192.168.0.2. I was getting a variety of errors including server could not connect, login error, but once I got everything correct I am now getting the "Forward TX error." I simply can not figure out what is wrong in the settings.

I have also tried to just set up a folder on the hard drive of one of the user computers and have the scans go to it, but I get the same error.

I would greatly appreciate some help, I'm sure I left out some details so just let me know what I'm missing, thanks!

Scott_Lewis · 02-14-2008

Can you browse the network? ie; scan, direct input, scan to smb, reference, (see network at this point?)

Note to self./..... really need to start that cheat sheet to remind self of different causes/solutions for different error msgs......

ScottK · 02-14-2008

	Quote:			Originally Posted by Scott_Lewis
	Can you browse the network? ie; scan, direct input, scan to smb, reference, (see network at this point?) Note to self./..... really need to start that cheat sheet to remind self of different causes/solutions for different error msgs......

Well, I can log in to the machine from a web browser on the networked computers, if that is what you are asking.

Scott_Lewis · 02-16-2008

	Quote:			Originally Posted by ScottK
	Well, I can log in to the machine from a web browser on the networked computers, if that is what you are asking.

No.

What I gave you was the sequence of 'buttons' to push.

Go to the scan screen, push the 'direct input' button, etc.

superfly · 02-17-2008

ugh, win 2003- i tried to set up same thing on a kyocera and i ould not get it going either. from what i was told by our network guy is that 2003 has a lot of security stuff that likes to block the scanning. try creating an exception for that port, also make sure the scans folder is shared. also is there an option to use the computer name instead of ip address? thats all i can tell ya. good luck!!!

maxtrax · 02-17-2008

setup an FTP server on the win2003 server and scan to the ftp server.

keep it simple

ScottK · 02-18-2008

	Quote:			Originally Posted by Scott_Lewis
	Can you browse the network? ie; scan, direct input, scan to smb, reference, (see network at this point?) Note to self./..... really need to start that cheat sheet to remind self of different causes/solutions for different error msgs......

	Quote:			Originally Posted by Scott_Lewis
	No. What I gave you was the sequence of 'buttons' to push. Go to the scan screen, push the 'direct input' button, etc.

Ok, I tried this, and no I guess I can not see the network because it failed to get the information.

akavi · 02-18-2008

	Quote:			Originally Posted by ScottK
	Hi everyone, I'm hoping someone can help me out with this problem. I found this forum while searching Google for help with my problem and coming across this thread: Konica Minolta C450 Forward TX error?? This person had a similar problem but it doesn't look like a resolution was ever posted. Basically we have a small network of 15 computers all running XP Pro and one server using Active Directory on Windows Server 2003. Ideally I would like to have one folder called "Scans" on the server where all scans will go. The copier has a static IP of 192.168.0.205 and the server has an IP of 192.168.0.2. I was getting a variety of errors including server could not connect, login error, but once I got everything correct I am now getting the "Forward TX error." I simply can not figure out what is wrong in the settings. I have also tried to just set up a folder on the hard drive of one of the user computers and have the scans go to it, but I get the same error. I would greatly appreciate some help, I'm sure I left out some details so just let me know what I'm missing, thanks!

maybey you forgot to share the folder and give them permissions

pepper38_cnd · 02-18-2008

To scan to a 2003 server enter the server address in the WINS setting. Even if you are not running WINS on the server.

ScottK · 02-18-2008

	Quote:			Originally Posted by pepper38_cnd
	To scan to a 2003 server enter the server address in the WINS setting. Even if you are not running WINS on the server.

I did this and I got the same error.

Let me try to give some more details.

Our server has a drive F: that is the drive everyone on the 15 computers accesses and uses to store their data. This ideally is where I would like the "Scans" folder. I also however created a "Scans" folder on the server's C: drive, because I read somewhere that when you specify the "File Path" in the SMB settings section of the copier, you would simply create a folder at the root of the drive and for "File Path" you would just type "Scan" (as opposed to C:\Scans).