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  1. #1
    Service Manager 1,000+ Posts
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    Question about installing system code on fiery

    I am new to fiery's. I just took a fiery color introduction class last week
    at KM mostly based on IC-414

    I have a fiery that is having various issue like some files jobs disappearing
    in CW and such.

    Some info I have:
    65C-KM-V1.1
    EFI Fiery System 8
    Bonjour service name: EFI Fiery Pro80-S450 65C-KM

    Being used with a Bizhub C6500

    I'm thinking this is an IC-303 but I am not sure???

    Looks like it has system v1.1 and I want to upgrade to 3.0, then upgrade to
    CW5.5 and update drivers.

    Looks like two iso to burn to disc. I read thru the section on system and
    user software in this pdf: 45086761_Service Guide Pro80 II. After installing the
    system software from the disk this pdf says that I would be prompt to put in the
    user software disk to complete. What is this and where can I get it. Didn't see
    anything like this on the KM site.

    EDIT: just noticed the user software shows an iso next to all the other system iso's. There is a v2.1 user software disk. Can I just use that when it ask me for the user disk while installing system code 3.0

    Any tips appreciated
    Last edited by wseyller; 08-06-2013 at 01:30 AM.

  2. #2
    AutoMajical Resolutionist 2,500+ Posts
    Question about installing system code on fiery

    Tonerbomb's Avatar
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    Re: Question about installing system code on fiery

    Quote Originally Posted by wseyller View Post
    I am new to fiery's. I just took a fiery color introduction class last week
    at KM mostly based on IC-414

    I have a fiery that is having various issue like some files jobs disappearing
    in CW and such.

    Some info I have:
    65C-KM-V1.1
    EFI Fiery System 8
    Bonjour service name: EFI Fiery Pro80-S450 65C-KM

    Being used with a Bizhub C6500

    I'm thinking this is an IC-303 but I am not sure???

    Looks like it has system v1.1 and I want to upgrade to 3.0, then upgrade to
    CW5.5 and update drivers.user software in this pdf: 45086761_Service Guide Pro80 II. After installing the
    system software from the disk this pdf says that I would be prompt to put in the
    user software disk to complete. What is this and where can I get it. Didn't see
    anything like this on the KM site.
    Looks like two iso to burn to disc. I read thru the section on system and

    Any tips appreciated




    Don't know what the KM fiery # is, but a Fiery is a Fiery. System 8 wasn't too bad. You should be able to reload from a flash drive( consult your manufacturer manual) . That would require the boot loader cd to build the flash drive with the 2 disks. You should be able to get the iso's for the disks somewhere... Then load all the patches.................................. and update the machine firmware. My 1/2 cent worth..............................
    Mystic Crystal Revelations

  3. #3
    Senior Tech 250+ Posts Mick01's Avatar
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    Re: Question about installing system code on fiery

    Hi,
    Short answer is yes. The user disk has all the applications (command workstation, hot folders, drivers etc). This makes these app's available to be downloaded from the RIP.
    ENSURE after updating that all patch files are installed. This is vital to ongoing performance of the rip.
    I recommend once the ststem reload and patch updates are done that a backup (using system restore DVD) is performed. A backup can be placed onto an external HDD that can be restored in the event the system need another reload. This saves an enormous amount of time.
    USB reloads that are mentioned above apply to the smaller EFI rips (IC408/413). The stand alone "server" type rips (IC303/305/306) need both the system and user DVD's.

    Hope this is of assistance.

  4. #4
    Service Manager 1,000+ Posts
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    Where can I get a system restore DVD to backup. Can I download from KM site because I didn't see anything labeled as such.

    EDIT I think I found it. Fiery clone tools I think is what my class instructor mentioned

    Sent from my Galaxy Nexus using Tapatalk 2

  5. #5
    Senior Tech 250+ Posts Mick01's Avatar
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    Re: Question about installing system code on fiery

    That is the one, apologies for calling it a different name. There is going to be a new fiery system software with the new models. There is another way to back up the server type rip. it is called system restore.

  6. #6
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    Well it all seemed to go well. Way it turns out the disk 1 was the system code and disk two was the user software. Fixed their issue too. Thanks for the help

    Sent from my Galaxy Nexus using Tapatalk 2

  7. #7
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: Question about installing system code on fiery

    Quote Originally Posted by wseyller View Post
    Well it all seemed to go well. Way it turns out the disk 1 was the system code and disk two was the user software. Fixed their issue too. Thanks for the help

    Sent from my Galaxy Nexus using Tapatalk 2
    BE SURE you do all the updates to it. Or set it up to download them and update itself. You don't want a hacked fiery hosting a porn site. (I've heard of these happening)
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  8. #8
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    Quote Originally Posted by RRodgers View Post
    BE SURE you do all the updates to it. Or set it up to download them and update itself. You don't want a hacked fiery hosting a porn site. (I've heard of these happening)
    Nothing to worry there. Its on a network without internet.

    Sent from my Galaxy Nexus using Tapatalk 2

  9. #9
    Trusted Tech 50+ Posts Konicoz's Avatar
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    Re: Question about installing system code on fiery

    I am also new to fiery and don't have clone tool...went on fiery ILT at konica last year and when I asked about that he said "No not allowed to use that - its illegal..." although on the forums I have seen many references to cloning..

    first time I worked on one was before training - a major pain in the ass and things got way out of hand. Went on training for the c7000 and they decided to add 2 extra days to go over the IC-413 with the class and we actually worked on my Fiery. in that environment and with people that knew what they were doing. it seemed simple enough.

    so two questions - where do i get my hands on a clone tool

    Second question - This one I am working on now surprise surprise is AA again - I am trying to reload the system disk through Ethernet and it is timing out. I am following procedure in manual

    Fiery off
    both dips witches on - service mode
    Fiery connected directly to laptop - all on DHCP and
    Fiery IP is found on Fiery system software load tool
    run system disk and followed prompts
    With monitor connected to fiery I see ip connection confirmation
    but then error PXE_E32: TFTP open time out - TFTP is off on client pc as instructed by manual (I have tried it on as well just to be fair - no difference)
    After just leaving it for 30 min
    on monitor I see TFTP.........open time out and exiting intel boot agent
    and on system install tool I get socket error has occurred and the installer stops.

    I will try USB method next but if you can tell me what I am doing wrong - (I know this is the easiest method from the course)
    my confidence with Fiery is already rocked and I am in the middle of nowhere and nobody to ask and really starting to hate Fiery
    on Monday I will escalate to KM but would like to try everything and get this sorted before if I can.

    Thanks
    Hey what ya doing? - just screwing around.

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