Is the document feeder jamming because of the machine crashing or is the machine crashing because of the document feeder jamming - very important to determin the real problem here.
If you are getting the exact same problem from 2 document feeders and you know the other one is OK, i dont think the problem will be with the document feeder at all
I once had a "jamming" document feeder on a C203 which was actually the machine crashing, it ended up being the NVRAM as the mfp board and ram never solved it.
Good luck on your journey.
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