Page 1 of 6 123456 LastLast
Results 1 to 10 of 59
  1. #1
    Senior Tech 100+ Posts jrf's Avatar
    Join Date
    Feb 2009
    Location
    Galway
    Posts
    146
    Rep Power
    23

    c224e wont start up

    Hi all
    Anyone experience a c224e which appears to freeze after start up.
    Ive tried to reload firmware but it doesn't even attempt to boot from usb.
    Any ideas please

  2. #2
    Senior Tech 250+ Posts
    Join Date
    Jan 2010
    Location
    Sydney
    Posts
    378
    Rep Power
    23

    Re: c224e wont start up

    Quote Originally Posted by jrf View Post
    Hi all
    Anyone experience a c224e which appears to freeze after start up.
    Ive tried to reload firmware but it doesn't even attempt to boot from usb.
    Any ideas please
    Try to replace the HDD.

  3. #3
    Senior Tech 100+ Posts Mitch Barron's Avatar
    Join Date
    Mar 2013
    Location
    Näfels
    Posts
    125
    Rep Power
    15

    Re: c224e wont start up

    Will it boot into service mode from trouble reset?

  4. #4
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    1,943
    Rep Power
    53

    Re: c224e wont start up

    turn the machine on with the hdd disconected.

    if its starts and throws a hdd error, go ahead and replace the hard drive, format it and see if it operates normally.

    if it makes no difference and still wont start with the hdd disconnected, it wasnt the hard drive - no love lost.

    Another possibility is failed RAM.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  5. #5
    Senior Tech 100+ Posts jrf's Avatar
    Join Date
    Feb 2009
    Location
    Galway
    Posts
    146
    Rep Power
    23

    Re: c224e wont start up

    I have removed HD but it still will not start. Screen remains on initial display at power on. The KonicaMinolta logo doesn't appear. It wont boot from usb with firmware file either. I will change memory module and MFP and let you know.
    Thanks for replies but let me know if you have anymore ideas.

  6. #6
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    1,943
    Rep Power
    53

    Re: c224e wont start up

    how long are you waiting with a usb key in the service port for writing firmware ?

    it takes considerably longer for an e series to start up normally let alone to write firmware, it also does not display the dot on the screen as per the non e series just to confuse things even more.

    wait atleast 10 minutes after turning on the machine with the key in the service port to assume something is wrong, 5 minutes of no activity is pretty normal.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  7. #7
    Senior Tech 100+ Posts jrf's Avatar
    Join Date
    Feb 2009
    Location
    Galway
    Posts
    146
    Rep Power
    23

    Re: c224e wont start up

    Yes they can take a long time but it was sitting with Usb for 30 miniutes with no indication of any activity.
    However if the front door or side door is opened the fans that are running cut out.

  8. #8
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    1,943
    Rep Power
    53

    Re: c224e wont start up

    is the panel completely dead, ie nothing on the screen at all?

    is this a new machine out of the box or has it been working fine until recently ?

    If you try the memory and it still doesnt work i would agree that its time to start trying more drastic measures. Trying board swaps in these new machines is a total nightmare for the uninitiated and you should not proceed unless you have had the training required.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  9. #9
    Junior Member
    Join Date
    Jun 2013
    Posts
    5
    Rep Power
    0

    Re: c224e wont start up

    It may be the MFP board failure

  10. #10
    Service Manager 1,000+ Posts
    c224e wont start up

    Hansoon's Avatar
    Join Date
    Sep 2007
    Posts
    2,466
    Rep Power
    67

    Re: c224e wont start up

    *Off Topic*

    Trying board swaps in these new machines is a total nightmare for the uninitiated
    Why?

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •