Bizhub 920 tray issue

[ck1]

I have one unit 920 all tray show 8 1/2x13 can switch to A4. have any setting ? thanks

[blackcat4866]

Have you checked?: Paper Setting > select tray > Change Setting > then select the appropriate size, color, media type, etc. =^..^=

[ck1]

Have you checked?: Paper Setting > select tray > Change Setting > then select the appropriate size, color, media type, etc. =^..^=

yes.. but i can't select the A4 size any setting ?

[methogod]

have to look at a machine today...

but try

tech rep mode

system input

size setting

something should be there...


A4 vs 8.5x11

[Mick01]

Could there be a chance you have US firmware loaded into the machine? I would try feflashing the EU firmware.

[ck1]

Could there be a chance you have US firmware loaded into the machine? I would try feflashing the EU firmware.

Oh my god... this machine is US version ??? thanks i will check it , thanks ( But i all tray can change to A4 )