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  1. #1
    Senior Tech 500+ Posts kuby's Avatar
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    Bizhub 200 - touch screen and service mode

    Went to work on a Bizhub 200 and discovered that the display touch setting were off about 1~2 inches. Tried to go into Initial Mode and try the Touch Panel Adjustment but the 8-digit service code seems to have been changed from the default of 00000000). Is there a master code or another way of getting into service mode and changing this back to the default? I know that the display needs to be changed but I really need to get into Service Mode. Thanks


  2. #2
    Field Supervisor 500+ Posts
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    Re: Bizhub 200 - touch screen and service mode

    As far as I know You will need new nvram in order to remove service mode code.

    BR


  3. #3
    Master Of The Obvious 10,000+ Posts
    Bizhub 200 - touch screen and service mode

    blackcat4866's Avatar
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    Re: Bizhub 200 - touch screen and service mode

    Rather than wasting time with a short term benefit of calibrating the screen, just replace the tablet. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  4. #4
    Senior Tech 500+ Posts kuby's Avatar
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    Re: Bizhub 200 - touch screen and service mode

    Yes I was going to do that anyway but the customer wants us to start servicing the machine. And it wouldbe nice if we could get into service mode and initial modes.


  5. #5
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    Re: Bizhub 200 - touch screen and service mode

    yes you have to use new NV RAM


  6. #6
    Field Supervisor 500+ Posts
    Bizhub 200 - touch screen and service mode


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    Re: Bizhub 200 - touch screen and service mode

    did you try holding down utility while turning on? I have never seen the code changed so I would think it is the touch screen being off causing it not to accept code. If I remember correctly you have to touch end tab after entering code? this makes me think it is the touch screen causing it not to enter tech rep mode. Put new touch glass in op panel and I think you will be alright.


  7. #7
    Service Manager 100+ Posts jotunn's Avatar
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    Re: Bizhub 200 - touch screen and service mode

    @kuby
    For the first replace touchscreen - after calibration (if it will be possible at all) it will not be better for a long period of time. Some day (soon) touchscreen will not work at all.
    As a second step try to get into service mose as copyman said.

    If this will not work for you, give me privmessage I will tell you how to bypass service code - you don't need new NVRAM as vijaysharma and ivovb wrote - this is just bullshit they heard from Konica Minolta.
    There are 5 ways to bypass service code in this machine, and NVRAM replacement is the last one you can do...


  8. #8
    Field Supervisor 2,500+ Posts
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    Re: Bizhub 200 - touch screen and service mode

    No matter what you do, if you don't get the touch pad fixed, you will not be able to enter service mode. Even if you find a way to bypass the need for the service code sequence, you still have a touch panel that doesn't work. They are not that expensive to replace. BTW calibration wont help, when you are unable to use that much of the screen it FUBAR anyway. Emujo

    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  9. #9
    Master Of The Obvious 10,000+ Posts
    Bizhub 200 - touch screen and service mode

    blackcat4866's Avatar
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    Re: Bizhub 200 - touch screen and service mode

    Yeah, I had a customer that wanted the fuser code cleared, but didn't want to pay for the tablet. There's just no way around it. A working tablet is required to clear any code, even if you have to borrow it. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  10. #10
    Service Manager 100+ Posts jotunn's Avatar
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    Re: Bizhub 200 - touch screen and service mode

    What's the price of touch screen for US region? You can always offer repaired touch screens


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