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Bizhub C352 Stapler is acting up
We use Peachtree Accounting with this Copier and have always been able to collate and staple reports. Last week it stopped stapling reports individually. For example if you run a 10 page report out of peachtree and want 5 copies, we had not problem getting 5 copies of the report stapled. I know asking about a particular piece of software does not help but we are getting nowhere. I have reinstalled the driver for the C352, checked for Windows updates that have run recently and I know that PeachTree uses the Windows driver. There are no settings for this application in Printing at all. And yes Word, Excel documents all staple correctly. So I am stretching here and hoping someone else has seen this issue. I don't believe it is hardware related. But I can't find any answers either. The users in this office do not play with collating settings and it seems to be a Global issue. All workstations have the same result when tested. Any ideas would be helpful.
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