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  1. #21
    Technician rahadyan himura's Avatar
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    bandar seribegawan
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    Re: Bizhub 501 C-2403 error code

    Quote Originally Posted by digicor View Post
    My 501 has no finisher, i removed the plastic paper catch cover, there is no one screw plate anywhere, i removed the fuser, as well.
    Can you send a pic?
    yup, i send this pic for you and i hope this can help you.

    rahadyan
    Attached Images Attached Images

  2. #22
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Bizhub 501 C-2403 error code

    the only thing attached was a jpeg of a sample thumbnail..
    please resend or send it to pbsoftampa@gmail.com
    Thanks

  3. #23
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    Re: Bizhub 501 C-2403 error code

    If you replaced the sensor=PHOTO INTERRUPTER AND STILL HAVE THE SAME PROBLEM=C2403
    Replace toner supply unit

  4. #24
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Bizhub 501 C-2403 error code

    Thanks

  5. #25
    Senior Tech 100+ Posts
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    Re: Bizhub 501 C-2403 error code

    FYI, Not all of these machines have that cutout for access to the sensor. It must have been a later series of these where they added it. I have a bunch of these machines, some have it, some don't.

  6. #26
    Master Of The Obvious 10,000+ Posts
    Bizhub 501 C-2403 error code

    blackcat4866's Avatar
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    Re: Bizhub 501 C-2403 error code

    Quote Originally Posted by SAR View Post
    FYI, Not all of these machines have that cutout for access to the sensor. It must have been a later series of these where they added it. I have a bunch of these machines, some have it, some don't.
    None of the machines that I've seen have this access door. It must have been added recently on the 501's. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #27
    Senior Tech 100+ Posts
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    Re: Bizhub 501 C-2403 error code

    Never seen one with that cut-out.

    It's so bad with the schools we have that still have these machines (which are all well over 2m copies on each of them), that I carry the sensors and brackets that mount them with me in absurd quantities just so when I get the calls (which is always), I can just rip the machine apart and replace them and move on. Can get it done in about 30 minutes from together-apart-replace-together again. Not really proud of that, but am at the same time.

  8. #28
    Senior Tech 100+ Posts
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    Re: Bizhub 501 C-2403 error code

    Quote Originally Posted by stevena86 View Post
    Never seen one with that cut-out.

    It's so bad with the schools we have that still have these machines (which are all well over 2m copies on each of them), that I carry the sensors and brackets that mount them with me in absurd quantities just so when I get the calls (which is always), I can just rip the machine apart and replace them and move on. Can get it done in about 30 minutes from together-apart-replace-together again. Not really proud of that, but am at the same time.
    Here are the part numbers you need to install the cutout, so you have quick access to the sensor to clean it.
    50GA10061E- Supply Stay/A (This is the new style cover with the cutout for access to the sensor)
    AOR5103400- Cover Plate ( this is the plate that covers the cutout)

  9. #29
    Senior Tech 100+ Posts
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    Re: Bizhub 501 C-2403 error code

    Here are the part numbers you need to install the cutout, so you have quick access to the sensor to clean it.
    50GA10061E- Supply Stay/A (This is the new style cover with the cutout for access to the sensor)
    AOR5103400- Cover Plate ( this is the plate that covers the cutout)

  10. #30
    Service Manager 1,000+ Posts digicor's Avatar
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    Re: Bizhub 501 C-2403 error code

    I got rid of the bizhub501 and will never service another one i replaced the machine with a ricoh MP400, very happy client and service department

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