Originally Posted by
walterman
I am currently working on a Bizhub 501 with a C-2403 error code. I have removed the toner bottle assembly and have vacuumed out the toner bottle phase sensor and the entire assembly. I ran 75 copies out of the mfp and thought I was done, when I was with the customer the mfp started to beep, then the error C-2403 magically appeared back on the screen. I have read a lot of posts on this particular issue and have seen where tecs have replaced the ps28 sensor ( toner bottle phase sensor), installed a new indexing ring (50ge33152f) and still have had the C-2403 error reappear. I also read where tecs have modified the springs on the toner lock door ( which I have not attempted yet). I have two questions 1.) Is there a part number for the ps28 sensor and do I need to replace it? 2.) Is there a cut and dry solution to resolve this issue?
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