time to consult the all knowing oracle again, yes that means you. I have a machine that is messing with me and the worst thing is the customer is 600kms away. So not easy to trouble shoot. The original call out was for feint copies realised K dev was not turning, replaced the main drive unit, then K dev unit and drum for good measure. all toner and sensor levels are in spec and there are no errors on display or in Management report. I have checked and rechecked HV board connections. Machine has less than 100k on it. The prints did not gradually go like this it was like this from copy #1. I think it could be laser or maybe its shorting out somewhere. See Att and let me know what you think pls.
C360 CQ.pdf
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