Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Senior Tech 100+ Posts
    Join Date
    Jan 2011
    Posts
    112
    Rep Power
    15

    C224 A3 Paper Exit Problem

    Hi Guys, looking for some help.

    We have a C224 that when running A3 paper the sheets dont move all the way onto the exit. They eventually start blocking the exit and it jams.

    Ive tried fresh paper with no joy. its almost as if the paper sticks to eachother.

    Anyone had anything like this?


  2. #2
    Technician
    Join Date
    Sep 2013
    Posts
    31
    Rep Power
    9

    Re: C224 A3 Paper Exit Problem

    Quote Originally Posted by Mooseface2r View Post



    Ive tried fresh paper with no joy. its almost as if the paper sticks to each other.
    Sounds like a static issue ?
    Check the static brushes on the exit
    Hard to say really


  3. #3
    Senior Tech 100+ Posts
    Join Date
    Jan 2011
    Posts
    112
    Rep Power
    15

    Re: C224 A3 Paper Exit Problem

    cheers dirtyfingers, this is my thought on it but i cant see what might cause this.


  4. #4
    Senior Tech 100+ Posts DigiMan's Avatar
    Join Date
    Jan 2013
    Location
    In a gadda da vida
    Posts
    200
    Rep Power
    13

    Re: C224 A3 Paper Exit Problem

    Dont really know about this model but ive had this exact problem on several older machines
    Almost always it was from the fuser,the plastic straw-like thingy that interrupts the sensor that detects the paper path
    in the fuser became bended from heat and started making this problem.
    Spoke kinda plain but thats all i can remember

    I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

  5. #5
    Technician
    Join Date
    Jul 2011
    Location
    Hervey Bay
    Posts
    10
    Rep Power
    13

    Re: C224 A3 Paper Exit Problem

    Have had this same A3 jamming problem (the top edge of the paper typically stops at approx the first sensor it hits on the vertical transport section). Try cleaning that sensor but if it still persists, there's a parts modification for both Tray 1 and Tray 2 regarding a new type of pickup roller. Instead of using the same part number as the feed roller (which is unchanged and still A00J563600) it's now a ribbed roller and part A5C1562200. This was on 9/9/13 and applies to these trays for the C224/284/364/454/554 and their corresponding "e" series cousins. Also, you may want to replace the entire unit as mentioned in my post on http://www.copytechnet.com/forums/sh...271#post392271 Hope that helps.


    Quote Originally Posted by Mooseface2r View Post
    Hi Guys, looking for some help.

    We have a C224 that when running A3 paper the sheets dont move all the way onto the exit. They eventually start blocking the exit and it jams.

    Ive tried fresh paper with no joy. its almost as if the paper sticks to eachother.

    Anyone had anything like this?



Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •