C454 C9403 code with dual scan adf DF701

[faultman]

Hello guys
anybody come across this fault code with the dual scan document feeder, any information would be appreciated.
thank you

[EarthKmTech]

Yes,

Several times.

And after changing everything the service manual suggests it was the black moulded display port data cable from the CIS in the ADF to DSCB in the back of the machine.

internal breakage occurs at the stripped and clamped down section next to the CIS.

[faultman]

Yes,

Several times.

And after changing everything the service manual suggests it was the black moulded display port data cable from the CIS in the ADF to DSCB in the back of the machine.

internal breakage occurs at the stripped and clamped down section next to the CIS.

Thanks for the information, the cable you talk about.... Is it the one that looks a bit like a USB cable. Is it usually just this part that causes the fault code.
thank you

[EarthKmTech]

yes, thats the one, and its black.

That's what it's been in my experience and given that its cheaper than most parts the service manual suggests its worth a try.

[CraigW]

Got one giving 9403s a lot.

Going to give it a try....fingers crossed !!

[CraigW]

Not too bad all in all. The manual has the procedure but left out the steps about removing the washered screws to be able to raise assembly, and access the screw for the white clamp.

Thanks for all the help on this issue provided.

[blackcat4866]

This was my experience:
bizhub 364e with C9403, CDFA1, C6753

=^..^=

[CraigW]

We tackled the cable replacement and all is QUIET.

Thanks for the info on the cable and the tips.

[EarthKmTech]

I did another one today.

every one of those early fat cables will fail eventually it seems.

1 is kept in my car at all times, its slowed down these days though since the standard fitment of the thinner cable from the factory.

[Rylac]

Thank you so much for putting this info EarthKMTech!!