Dealing with a BH C451, though the issue occurs with most newer machines, as well. I'm sure you all know what I'm talking about. Customer places original on the glass, closes the lid, hits start, and is presented with the message. They are forced to click two extra buttons before receiving a copy, which is pretty much the worst thing imaginable (for a lot of my customers). KM's solution is to switch from "sort" to "group" output, but that obviously isn't a viable solution in most locations.
I thought that I had seen some special F/W versions that were released to deal with this, but I am unable to find them now. Can anyone point me towards the C451 FW release that addresses this (if one exists)? Not looking for the FW itself, just the name of the file so I can find it on their stupid "One-Stop" support page.
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