I just got this machine in today.
First, some jackhole decided to mess with the HDD and not reconnect it correctly (which really annoys me...but...okay). I got the HD working and formatted--all is good there....
I was assured the machine was tested and would pass paper before the order was placed; however, there were no test prints supplied with the machine (unlike the other 2 machines that I ordered).
When I attempt to copy, I simply get a printstop message in the que. If I delete the job it says something like "deleted due to error"
When I attempt to print anything anywhere in service mode nothing happens (the start-button-color is always orange).
I have not tried to print yet because of a minor cabling issue, but if it cannot print in service mode, I am assuming sending a job to it will yield the same results.
All state confirmation tests run fine. I might be missing something in the sensor checks... (I think the documentation is confusing...), but I will get all my documentation ready and tackle it tomorrow.
I can flash the firmware easily enough, but that is simply a shot in the dark at this point.
Forgive my ignorance, but I do not know where to go next--why am I not being prompted with some error? Please tell me I am missing something so banal that I will want to stick my hands in a fusing unit until my skin melts
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