Bizhub C20 Scans (to PC) slightly askew both from flatbed and ADF - Help please...

[cheapread]

Hi,
When I scan in a doc. either from ADF of Flatbed, the image (jpeg etc.) saved in the PC is slightly askew by a few mm (2/16th of an inch) dropped down on the right hand side of the page.

This is nothing to do with the printed page output from the tray...

Is there any way of going into some kind of engineer's diagnostic or over-ride mode and setting the x and y parameters of the scanner.
Or if I have to..I might be able to go into the mirror/motor assembly and adjust something, if you tell me!
The scanner assy. looks immaculate - only scanned maybe a couple of hundred docs and the machine itself has only done 24k pages...
( I dunno if this fault has been there from new or if it has just happened..)

Thanks for any hints to fix
Don

[JustManuals]

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Paul@justmanuals.com

[JR2ALTA]

Theyre desktop machines with plastic hinges. You're limited as far as adjustments go. Another case of high expectations for a cheaper product

[cheapread]

Theyre desktop machines with plastic hinges. You're limited as far as adjustments go. Another case of high expectations for a cheaper product

Thanks for replying