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  1. #1
    Field Supervisor 500+ Posts
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    bizhub c-220 scan to Email

    Hello,
    trying to set up scan to Email,but cannot! log into the admin mode in the browser and on the network tab then looking for Email tx on left hand side, not listed is there something new or is something missing?

  2. #2
    Trusted Tech 50+ Posts
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    Re: bizhub c-220 scan to Email

    does the machine have a hard drive? Is it set to INSTALLED in the service mode?
    Without either of these set it will not even go to the scan screen if SCAN/FAX is pressed

  3. #3
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: bizhub c-220 scan to Email

    If you are using Internet Explorer 10 try the compatibility view.

  4. #4
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    Re: bizhub c-220 scan to Email

    Quote Originally Posted by Dougtech View Post
    does the machine have a hard drive? Is it set to INSTALLED in the service mode?
    Without either of these set it will not even go to the scan screen if SCAN/FAX is pressed
    I checked for a hard drive and did not see one installed, I set up ftp in the mean time and I guess that answers your question about the scan/fax button. I dont think you need a hard drive to scan to Email, do you?

  5. #5
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    Re: bizhub c-220 scan to Email

    Quote Originally Posted by B0265 View Post
    If you are using Internet Explorer 10 try the compatibility view.
    I can access the machine from the browser,no problem! the only problem is the Email button on the network tab of the admin mode is not available!

  6. #6
    Mr Mc Wilson
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    Re: bizhub c-220 scan to Email

    Are You logged in to ADMINISTRATOR mode or are you logged in as Public user?
    You only get access to these options when logged in as Admin.

  7. #7
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: bizhub c-220 scan to Email

    This it how it looks in IE11:

    "Normal" view
    normal.jpg

    Compatibility view
    compability.jpg
    Last edited by B0265; 10-23-2013 at 01:15 PM.

  8. #8
    Nelo
    Guest

    Re: bizhub c-220 scan to Email

    Quote Originally Posted by Dougtech View Post
    does the machine have a hard drive? Is it set to INSTALLED in the service mode?Without either of these set it will not even go to the scan screen if SCAN/FAX is pressed
    Had a similar problem on the same model, after installing HD and doing the HD setup the scan/fax button became active and email scan worked ok. Try have a HD installed and setup it should work.

  9. #9
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    Re: bizhub c-220 scan to Email

    You have "scan to Email" disabled in admin mode. Log into ADMIN at the control panel, turn scan to email on, then recheck your browser settings, you should be able to access the smtp setup. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  10. #10
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    Re: bizhub c-220 scan to Email

    Quote Originally Posted by Mr Mc Wilson View Post
    Are You logged in to ADMINISTRATOR mode or are you logged in as Public user?
    You only get access to these options when logged in as Admin.
    Yes

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