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  1. #1
    Office systems expert 50+ Posts kon's Avatar
    Join Date
    Jan 2010
    Location
    All
    Posts
    55
    Rep Power
    29

    CRAZY WEIRD MACHINE

    I had a c550 with paper stuck behind tray 4 and it took tray 4 out of the system. I removed the paper behind the tray and rebooted main power. Control panel was black and orange light on start button was on no other power on the machine.

    I overnighted the two memory chips on MFP main pwb the control panel and machine come to life. While warming up boom got a c3304 code. I reached into my box of fans and replaced the ir power supply fan. Rebooted again and boom got a c3305 code. Another ir power supply fan code. Replaced that fan and machine came back to life and worked fine.

    Had to share what a day.

  2. #2
    Technician
    Join Date
    May 2013
    Location
    Denver, Colorado
    Posts
    38
    Rep Power
    22

    Re: CRAZY WEIRD MACHINE

    Love the easy, quick, 5 minute calls!

    Brings back a 3 day horror session brought on by just changing the color image units.

    The customer was out of my normal area, and I paid the price for being super duper about firmware, ppml, etc.

    Grey

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