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Office systems expert
50+ Posts
- Rep Power
- 29
CRAZY WEIRD MACHINE
I had a c550 with paper stuck behind tray 4 and it took tray 4 out of the system. I removed the paper behind the tray and rebooted main power. Control panel was black and orange light on start button was on no other power on the machine.
I overnighted the two memory chips on MFP main pwb the control panel and machine come to life. While warming up boom got a c3304 code. I reached into my box of fans and replaced the ir power supply fan. Rebooted again and boom got a c3305 code. Another ir power supply fan code. Replaced that fan and machine came back to life and worked fine.
Had to share what a day.
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Technician
- Rep Power
- 22
Re: CRAZY WEIRD MACHINE
Love the easy, quick, 5 minute calls!
Brings back a 3 day horror session brought on by just changing the color image units.
The customer was out of my normal area, and I paid the price for being super duper about firmware, ppml, etc.
Grey
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