I have error no.: c-3508
according to service manual it means :
Fusing roller paper winding abnormality.
J31-02 occurred four continuous times.
help me dears, what can i do ??
I have error no.: c-3508
according to service manual it means :
Fusing roller paper winding abnormality.
J31-02 occurred four continuous times.
help me dears, what can i do ??
Well dear,
Did you check the fuser?
Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.
reset the error code through software SW then adjust the fusing exit roller
My brother, here in my country i don't have any service from Konica minolta agent, so I need help to do my work and resolve my problems relaying on my self.
When i start the machine, I receive the error immediately ( can't enter service mode )
please help me if you know any code to can dealing with error in this case
thanks for your interest
Ahmed
Plz follow the steps
The Service modeis inaccessible byentering Utility => Stop => 0 => Stop => 0 => 0 => 1. This is to prevent accidental reset of the code and
causing additional damage to the machine. To reset a fuser abnormality code, perform the following:
1. Power the machine OFF from the main switch leaving the sub switch ON.
2. Press the utility Key and power ON the machine from the main switch.
3. Enter Stop => 0 => 0 => Stop => 0 => 1.
4. Press [03 System Setting] on the touchscreen.
5.Press [01 Software SW setting] on the touchscreen.
6.Press the left up-arrow, which is displayed on the touchscreen, 2 times. The number displayed above the up-arrow will change to 03.
7. Select the bit number of switch 1, using the right up-arrow, 03-1 will be indicated.
8. Press the [Return] key, which is displayed on the touchscreen.
9. Exit Service mode to return to normal operation.
I check service manual again and noted that this error classified as Fusing high temperature abnormality
and with this error i founded this WARNING :• When C35**, C38** or C39** (Fusing temperature related abnormality)
occurs, be sure to repair a defective part before setting the service mode software DipSW3-1 to 0.
• If the software DipSW 3-1 is set to 0 without repairing a defective part, this may cause a fire.
Help Me please
Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.
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