firmware C224e

[fancheta]

I had an error code CFA14 on a new install of a c224e. I tried reformatting and replacing the hd, i also tried replacing the ram. Lastly, I tried updating the firmware to the lastest and the fw that came with the machine only do have the MFP saying "NG" when updating.

Now whenever, I try to boot the machine normally i would get this message:

Firmware Update
Error
This is invalid External Memory
Please make sure the External Memory

Any suggestions that I can try?

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[CompyTech]

Code points to: "Thread software error". Components: MFPB, Mem Board 1 or 2, or HDD.

Try to reformat the stick or try a different stick for f/w.

[CompyTech]

Sorry edit button is not responding. Make sure also you're using the correct f/w slot on the MFP..

Good luck.

[fancheta]

Sorry edit button is not responding. Make sure also you're using the correct f/w slot on the MFP..

Good luck.

Tried about 4 different USB sticks newly formatted. Even tried redownloading the fw(correct fw)

[blaze2000]

Well right now its seems like the machine is stuck in an update.. meaning it still trying to update the f/w. What happens when you turn the machine on with the 224e f/w in the service usb port... latest version is GD1-A9 just released 11-1-13? Does it attempt to update at all?

[SmellsHot]

Make sure ur using the 'e' firmware and not c224 firmware.

[fancheta]

Well right now its seems like the machine is stuck in an update.. meaning it still trying to update the f/w. What happens when you turn the machine on with the 224e f/w in the service usb port... latest version is GD1-A9 just released 11-1-13? Does it attempt to update at all?

When I turn on the machine with that current fw, it will go to the fw update screen where you chose what to update. I start it up and it will update all the other components but the MFP saying "N.G.".

[fancheta]

Make sure ur using the 'e' firmware and not c224 firmware.

Yeah, I am using the correct fw.