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  1. #11
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    Re: Bizhub c284 wont print without restarting machine (reposted from Connectivity for

    Quote Originally Posted by patk View Post
    Thanks for all the replies.

    Machine has now been reinstalled at customer site and is working fine.

    NIC speed was changed from Auto 10/100/1000 to Auto 10/100 and this appears to have resolved the problem. For good measure SSDP was set to off. Firmware was already latest version.

    This machine was working fine on Auto 10/100/1000 for nearly a year at the customer site and also on our network so I have to put this down to some change or problem with autonegotiation on the customers Cisco network switch

    Cheers
    Pat
    Had the same issue, customer installed a 1 gig switch, but left the cables at cat 5. MFP would not respond to a DHCP request, or a ping when TCP/IP set to static. Setting the auto negotiate to 10/100 MB worked like a charm. What really kept us going around in circles was our laptops would connect just fine, so we were looking down the wrong path for answers. EMujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  2. #12
    Service Manager 1,000+ Posts
    Bizhub c284 wont print without restarting machine (reposted from Connectivity forum)


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    Re: Bizhub c284 wont print without restarting machine (reposted from Connectivity for

    Quote Originally Posted by honeymonster View Post
    Possible IP conflict?

    We had the exact problem you describe because another device on the customers network had picked up the IP address of the copier.
    machine will detect IP conflicts. had this also when telephone tech installed a new IP phone and it actualy displayed warning on copier about IP conflict

  3. #13
    Field Supervisor 1,000+ Posts
    Bizhub c284 wont print without restarting machine (reposted from Connectivity forum)

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    Re: Bizhub c284 wont print without restarting machine (reposted from Connectivity for

    Good to hear that it is all fixed.

    In cases like this, it is always a good idea to try relocating the machine within the customers network to see if there is an issue with the wiring on the port that you are using.

    While nothing may have changed within the network, that doesn't mean to say that a mouse or rat hasn't changed something that you can't see for you...

    Konica Minolta's are also notorious for having auto negotiation problems, especially on Gigabit enabled networks and forcing the network speed generally fixes alot of drop out and non-responsive issues.
    Please don't ask me for firmware or service manuals as refusal often offends.

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