C35 C0096 fault code 1st image transferpressure/retraction error

**faultman** · 12-11-2013

Hello
I am seeing a number of these little printers with the following code C0096, Does anyone have any fixes or tips to help. The transfer belt has been swopped and the machine just constantly clicks from the solenoid on the drive before coding up.....seems to me that this is going to be a big issue on these machines as they get older and less reliable.
appreciate any help and view from frustrated copier techs

thank you

**JustManuals** · 12-11-2013

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**faultman** · 12-12-2013

are other techs at least seeing this fault....even if they dont know a cure. Then at least I know i'm not alone

**EarthKmTech** · 12-12-2013

I've never had it, but i know SECOND transfer pressure retraction is a problem on the C25 / 35 series and there is a bulletin for it, you can either fix the solenoid or simply replace the entire right side door.

never heard of anyone having first transfer pressure retraction / application errors though.

**wseyller** · 12-12-2013

I remember it is 0094 that is the second transfer retraction. I have replaced a few of the right door assy which is actually referred to as Vertical conveyance assembly. Part# A121R70222. Lots of disassembly because of the cable harness that wraps around the other side to the PRCB. Requires removal of at least the fax card, HDD, adf, scanner. I have done several and takes me about 40 minutes to make the swap.

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**nvram** · 12-22-2013

Hi,
I have been working on this problem for a while now, and have finally found the cause/solution, which is one of the gears on the planetary gear assembly is slipping on the shaft that is designed to drive the transfer retraction, all are plastic, and worse, they are not available as a spare part, but it can still be repaired by packing the gear and shaft together to make them a tighter fit, to be able to do this the gearbox has to be removed as a complete unit, then stripped otherwise it will be a nightmare to reassemble, this will cure the problem, although the fix is very time consuming, it is better than the alternative I.e scrapping the machine.