brizhub pro 6000L error code C-2241

[JSC]

Hi.

I have 2x of these machines in the same customer throwing a C-2241 (Yellow drum rotation error) code on a fairly regular basis, but clears with a simple reboot for a couple of weeks

I have done the norm, clean through machine, replace Y drums, check clean encoder, update firmware, etc,etc. I can fined no info about this code on Infohub.

I have done the course but only have these 2 of this type out so my experience is limited, so any suggestions are welcome before I start ordering expensive parts.

Cheers.

[gurko_gg]

hello

ithink you changed drum's slot

power on while pressing utility/counter key
process adj > initial drum rotation

i hope help to u

regards.

Gürkan.

[JSC]

hello

ithink you changed drum's slot

regards.

Gürkan.

Eh?

[gurko_gg]

Eh?

Hello,

I mean you swapped Drum Units between color or machines.

bizhub 6000 series machines record the DrumUnit's rotation speed.
If you swapped drum unit you should reset drum rotation values.

Did you solve problem ?

Regards.

[JSC]

Hello,

I mean you swapped Drum Units between color or machines.

bizhub 6000 series machines record the DrumUnit's rotation speed.
If you swapped drum unit you should reset drum rotation values.

Did you solve problem ?

Regards.

Hi gurko_gg.

I did not swap the Yellow drums, just replaced them with new drums I keep on site.

Difficult to know if the problem is resolved as the client normally resets the code, and I only notice when im on site and check the error log.