FIERY IC412 BHC 220

[monkees]

Hello to all
I have this weird problem of fiery IC 412 windows 7

E10-44B6 server
EFI Fiery System 8e Release 2
vs 1.1

two KONICAMINOLTA BHC 220

Sending a print A3 COLOR the BHC 220 receives the data and the fiery cancels the job

only in A3 color (not on all computers)

Color images are printed regularly in A3

ACTION IN THE FIELD:

Fiery factory reset

Uploaded pacth 1dzdzl, 1a24ed

trial with crossover cable txt file A3 COLOR the fiery cancel printing

PS print A4 color all ok

help me

[habik]

Can you post fiery setup report? Whats yourPS SETUP


Sent from my iDon't believe in marketing device using Tapatalk

[Dayer]

Could be that your fiery is set up to cancel jobs with errors in it ie. wrong media type sent. I would check in the fiery settings, you can tell it to come up with a error message instead or to force print.

[TheOwl]

Print out a Job Log from the Fiery once you have sent a job that errors. The Job Log must come from the Fiery and not the machine.

This should tell you why the job is being cancelled and I believe that Dayer might be spot on with the Media Type or Size being why the jobs are cancelled.

[EarthKmTech]

I was told way back in the day when these machines first came out you were not allowed to install fiery's on C220's - it was only an option on C280 / C360, I always assumed it was just a marketing decision since the machines run the same firmware anyway, but the C220 does have a different mfp board.

Has it ever worked or is this a new setup ?

[monkees]

Italian configuration otherwise I have to go back to the customer to print it in English

thank you

[Mr Spock]

According to the cross reference this is what the IC-412 goes to.

IC-412
Image Controller (EFI)

A127WY2\

bizhub C280

bizhub C360

bizhub C452
bizhub C552
bizhub C552DS
bizhub C652
bizhub C652DS

[occus]

yes, Fiery is from c280 upward... same in the actual bizhub series

[monkees]

sorry I was wrong model BHC 280


from this customer I follow bhc .360 .451 .452 220.280


the fiery is installed on 2 bhc 280

[TheOwl]

As I can't understand Italian, here is something else that might help you find out what is going on.

Could you please install CommandWorkstation on the computer that you are having issues with and have that running. Print off a job that you know will cause the fault and watch what the job does in CommandWorkstation.