Konica Minolta C352 Utility Button and CF Firmware

[jimineddy]

Just purchased a used C352 and the only issue is the utility button. Everything works fine except when I push the utility button to get into tech mode, everything freezes and I have to do a hard start. Tried everything I know and nothing works. I believe my next step is to update the firmware. My problem, what compact flash will fit the C352? Any help would be appreciated. I'm not a copier technician but have manuals and a lot of experience with repairing my other Konica copiers (C252 x 2, Di3510, C350) and I'm computer knowledgeable.

[wseyller]

Not sure this is a firmware issue but worth a try I guess.

You won't have much luck with a CF card over 256MB. It is a special file format. There is a utility call Firmware Imaging Toolkit that will format the card and also write the files to the card.

Sent from my DROID BIONIC using Tapatalk

[jimineddy]

Now I'm having trouble finding the firmware for the C352. Konica's site show no results when stepping through the links to get to the C352. Does anyone have a good link to the firmware?

[JustManuals]

I have this firmware but it isn't free. If you're interested in buying it, email me at paul@Justmanuals.com

[Synaux]

Just purchased a used C352 and the only issue is the utility button. Everything works fine except when I push the utility button to get into tech mode, everything freezes and I have to do a hard start. Tried everything I know and nothing works. I believe my next step is to update the firmware. My problem, what compact flash will fit the C352? Any help would be appreciated. I'm not a copier technician but have manuals and a lot of experience with repairing my other Konica copiers (C252 x 2, Di3510, C350) and I'm computer knowledgeable.

SanDisk shoot and store 128mb works, but make sure it's the shoot and store version!

I am on my phone and cannot seem to upload attachments right now. Transcend 128mb is actually the card for KM's part number if I am not mistaken.

Let me know if you cannot find one. I can possibly sell one to you (but it would be cheaper from eBay or amazon : )

[jimineddy]

Thanks for replying! I have the CF in hand and I'm trying to find a link to the firmware. Konica's website search shows none available?!? I don't mind paying for it just need to give it a shot before calling out a technician. Service calls are high because I'm in a rural area.

[907tec]

Are you clicking the "Include Legacy Devices" box when searching for this firmware? Because I see 7 files listed in the C352 Base Firmware...

[copier tech]

Here's the imaging tool kit from another thread on here

http://www.copytechnet.com/forums/sh...g-Toolkit-2006

[jimineddy]

Thanks for replying. I went back to konica site and found the check legacy box, checked it and still didn't find any firmware. What shows up are:
Documents
Drivers
Drivers Universal-Printer
MSDS
SAP Device Type
Technical Documents
Utilities

Most of these files are just .pdf files. This is the link I am accessing: http://onyxweb.mykonicaminolta.com/O...appMode=Public

Please let me know if I am in the wrong place. Whew! Thanks!

[907tec]

Are you an end user? The firmware is only available to current Konica Minolta technicians. If you aren't logged in as such, it won't show any firmware.