Originally Posted by
acsolutions
Thanks for the response everybody. That groove is about 3 inches from the step claw. I pulled all the imaging units and check the secondary transfer roller to search for any debris which I did not find! It looks like something was under the belt, I pulled the belt an looked for anything that could cause that, and found nothing. I would like to blame the customer but I can't! I'm going to put a used one in next week so wish me luck! Any other suggestions would be great! Thanks
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