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  1. #1
    Service Manager 1,000+ Posts
    C351 card reader

    mrfuser's Avatar
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    C351 card reader

    Client has a c351 and last company installed a card reader but it is not working. Is there something in tech mode we need to turn on?

  2. #2
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: C351 card reader

    service mode > billing mode > turn on vendot mode that matches card reader.
    And Star Trek was just a tv show...yeah right!

  3. #3
    Service Manager 1,000+ Posts
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    Normally when installing a card reader you have to install a loadable driver that is designed to work with your type of card reader and your model copier. You reboot then change settings in billing mode as Mr Spock said then reboot again.

    Loadable drivers are located in the one stop product shop on the Konica Minolta website for techs only.

    Sent from my DROID BIONIC using Tapatalk

  4. #4
    Service Manager 1,000+ Posts
    C351 card reader

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    Re: C351 card reader

    There is nothing called billing mode in swrvice mode anywhere

  5. #5
    Service Manager 1,000+ Posts
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    Re: C351 card reader

    Billing mode is in a different level of service mode. As soon as you get into service mode press "Stop 9"

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