[Description]
Intermittent FRONT DOOR OPEN message, or
copies are very light, have lines, unreadable characters, gray background or a portion of the image is missing.
[Solution]
PROBABLE CAUSES:
1. The
door switch (MS1) actuator on some machines is too short to actuate the door switch.
A new actuator (p/n 55GA12240) is available to correct this problem. It has been installed during production beginning with serial number 55HE05302. Refer to
7033/7040 Technical Bulletin #8 for additional information.
Note: To prevent future problems, replace
MS1 (p/n 40AA85010) when replacing the actuator.
2. The
front door switch (MS1) has failed.
Check the operation of the front door switch by performing the following:
a. Power the copier ON.
b. Monitor the voltage at CN82-5 (gray wire) to ground, and CN82-6 (white wire) to ground.
Note: CN82 is a 6-pin connector located on the rear upper right corner of the copier approximately 1.5 inches below the main power switch (SW1).
c. A steady 24V DC should be observed at both CN82-5 and CN82-6. Any fluctuation in the observed voltage would be indicative of internal arcing within the front door switch.
d.
Replace the front door switch (p/n 40AA85010) as necessary. Note: As a temporary measure, the switch contacts can be carefully cleaned. This switch controls 24V to most of the machine. It may not be your problem, but it's a major suspect.
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