bizhub 601 hourglass on display. that is it

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #1

    bizhub 601 hourglass on display. that is it

    so this machine will fire up. heaters come on etc. but the hourglass will never go away. I am searching the manual now
    just wondered if this is a cf card issue or? thanks
    brent
  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #2
    Re: bizhub 601 hourglass on display. that is it

    also I see on page 90 of the parts manual there are 2 different part numbers for the cf card item number 34 and 41 both us destinations

    A0PNR72211
    OR
    A0PNR73300 both of which could show from the book to fit into the slot
    what am I missing?

    thanks again
    brent

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977

      #3
      I really can't work out why a CF card is region based

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1977

        #4
        Did you try CF card recovery?

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1208

          #5
          Re: bizhub 601 hourglass on display. that is it

          I will look it up before I order Thanks

          Comment

          • stevena86
            Trusted Tech

            100+ Posts
            • Oct 2012
            • 130

            #6
            Re: bizhub 601 hourglass on display. that is it

            Either corrupted CF Firmware card or bad NVRAM.

            Comment

            • brent
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2008
              • 1208

              #7
              Re: bizhub 601 hourglass on display. that is it

              I am going to try to get it fixed tomorrow with your guys recommendations

              Comment

              • brent
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1208

                #8
                Re: bizhub 601 hourglass on display. that is it

                I was a to look in the service manual. but I did not find a procedure on the cf card reset. is this a rewriting of the card?
                any help would be appreciated. on the same token I have another bizhub 601 with a c 193 which is cf card related as well
                seems to be my lucky day

                thanks
                brent

                Comment

                • stevena86
                  Trusted Tech

                  100+ Posts
                  • Oct 2012
                  • 130

                  #9
                  Re: bizhub 601 hourglass on display. that is it

                  I only have experience with this on the 501 and lower. And with that, there is a base 10 firmware you download from the KM site and start with that. Then you have to sequentially upgrade the firmware, version by version.

                  The base firmware is written to a CF firmware card and inserted in the machine, and the rest of the firmware is written to a USB drive and inserted in the machine while the machine is on and the firmware is updated via the service mode.

                  You cannot skip firmware levels. You have to go from 10 to 11 to 12 etc. After certain versions, you have to perform a "HDD Version Up" which is in the service mode as well, otherwise you get HDD errors. If you look up that C-C193 code on the KM Knowledge Base, there should be a ticket that has instructions on replacing the CF Firmware card and then re-upping the firmware IIRC. It should be filed under the 501 series, I believe.

                  Whether the two are done the same, someone else with experience will have to confirm.

                  Comment

                  • tervel12
                    Technician

                    50+ Posts
                    • Dec 2008
                    • 65

                    #10
                    Re: bizhub 601 hourglass on display. that is it

                    Before replacing the CF card you can try to rewrite the firmware. There is a base firmware file available for download on the KM site (I think it shows up under special firmware). Be sure to download for the correct model, 601 or 751.

                    Do the following to rewrite the firmware:

                    1. Remove the CF card from the copier.
                    2. Place the CF card into a reader on your laptop/computer.
                    3. Your computer may ask to format the card, DO NOT FORMAT the card.
                    4. Create a new folder on your desktop.
                    5. Open Windows Explorer and browse to the CF card.
                    6. Cut and paste all of the files and folders to the folder you created on your desktop. (you can delete them later if everything works)
                    7. Extract the base firmware file you downloaded and copy the files and folders to the CF card. (the structure should resemble that of the files you removed)
                    8. Place the CF back into the copier and power it on.
                    9. You can now flash it to the latest version. (It has been my experience that you do not have to step up the firmware like on the 420/421's, but you can if you so choose)

                    Reminder: DO NOT FORMAT THE CF CARD.

                    If you do, you will have to purchase a new one. The CF cards are formatted with VxWorks file system and I have never seen an easy way to reformat them with this file system.

                    Hope this helps.

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1208

                      #11
                      Re: bizhub 601 hourglass on display. that is it

                      [the baffling part isotherm are 2 part numbers for that card both in the USA region. Which one is the right one???


                      QUOTE=tervel12;421694]Before replacing the CF card you can try to rewrite the firmware. There is a base firmware file available for download on the KM site (I think it shows up under special firmware). Be sure to download for the correct model, 601 or 751.

                      Do the following to rewrite the firmware:

                      1. Remove the CF card from the copier.
                      2. Place the CF card into a reader on your laptop/computer.
                      3. Your computer may ask to format the card, DO NOT FORMAT the card.
                      4. Create a new folder on your desktop.
                      5. Open Windows Explorer and browse to the CF card.
                      6. Cut and paste all of the files and folders to the folder you created on your desktop. (you can delete them later if everything works)
                      7. Extract the base firmware file you downloaded and copy the files and folders to the CF card. (the structure should resemble that of the files you removed)
                      8. Place the CF back into the copier and power it on.
                      9. You can now flash it to the latest version. (It has been my experience that you do not have to step up the firmware like on the 420/421's, but you can if you so choose)

                      Reminder: DO NOT FORMAT THE CF CARD.

                      If you do, you will have to purchase a new one. The CF cards are formatted with VxWorks file system and I have never seen an easy way to reformat them with this file system.

                      Hope this helps.[/QUOTE]

                      Comment

                      • brent
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2008
                        • 1208

                        #12
                        Re: bizhub 601 hourglass on display. that is it

                        I do not have a card reader writer for this card so I ordered one from minolta yesterday. I just installed the card and now it is japenese
                        I ordered number AOPNR73300 the other us number for the card had the old in the part number. did I order the wrong one?
                        also are these formatted already? just need a little help if possible

                        brent

                        Comment

                        • tervel12
                          Technician

                          50+ Posts
                          • Dec 2008
                          • 65

                          #13
                          Re: bizhub 601 hourglass on display. that is it

                          Originally posted by brent
                          I do not have a card reader writer for this card so I ordered one from minolta yesterday. I just installed the card and now it is japenese
                          I ordered number AOPNR73300 the other us number for the card had the old in the part number. did I order the wrong one?
                          also are these formatted already? just need a little help if possible

                          brent
                          Here is the solution from KM's knowledge base:

                          Solution ID
                          TAUS1002175EN* Solution Usage 11

                          Description

                          Dark display panel.

                          Main power light is lit and the Start button flashes between blue and amber .

                          Alternates between hourglass display and "dark" display.

                          Solution



                          If your card is in Japanese, it looks like the part number you ordered is: A0PNR73200. (According to the parts manual, anyway) There are 2 cards listed in the parts manual but the 601 only has 1 card. It looks like you should order item #34, which is the item listed in the solution above.

                          They are formatted already but yours would appear to need the US base firmware written to it. You would, of course, need a CF card reader/writer to do this. You can pick them up cheap on ebay, or spend a little more at BestBuy.

                          Comment

                          • brent
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Nov 2008
                            • 1208

                            #14
                            Re: bizhub 601 hourglass on display. that is it

                            I ordered part number A0PNR73300 was that the wrong one?


                            brent because that will help me proceed to the next point or try to use this one
                            thanks again


                            brent

                            Comment

                            • tervel12
                              Technician

                              50+ Posts
                              • Dec 2008
                              • 65

                              #15
                              Re: bizhub 601 hourglass on display. that is it

                              According to the solution, and looking through our call history, you need A0PNR72200. This comes with base version 10 loaded on it and you will need to flash it to version 20 and then to 30.

                              You could try removing all of the files on the card you have and copying the base 10 files onto it but if you do not have a card reader, then you should just order the correct card.

                              Comment

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