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  1. #11
    RTFM!! 1,000+ Posts allan's Avatar
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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by JR2ALTA View Post
    A common jam, (cost-free!), on these models is the angled sensor on the top cover of the adf. It's easy to overlook but is very prone to paper dust, I promise it's a legit fix for registration jams. Just clean it.
    Jip...
    The square hole for the reflective sensor black out gets paper fragments in there.

    Whatever

  2. #12
    Senior Tech 100+ Posts


    Cookr's Avatar
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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by CompyTech View Post
    Appears since KMBS has updated their knowledge base, that TAUS1200978EN is no more and has been replaced by this KBA01200978.
    Hmm when I search for that one under the bulletins I don't see it either?


  3. #13
    Service Manager 250+ Posts CraigW's Avatar
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    Re: DF-621 jamming bizhub 363

    Neither bulletin #s can be found.

    To me...... the paper present actuator with the added magnet is one of the best resolves for 66-02.

    Only occurs when utilizing the 70 OPM option during scanning.


  4. #14
    Master Of The Obvious 10,000+ Posts


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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by allan View Post
    Jip...
    The square hole for the reflective sensor black out gets paper fragments in there.
    I believe that one is 66-05, but we still don't know what code the poster is getting. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  5. #15
    Senior Tech 100+ Posts


    Cookr's Avatar
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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by CraigW View Post
    Neither bulletin #s can be found.

    To me...... the paper present actuator with the added magnet is one of the best resolves for 66-02.

    Only occurs when utilizing the 70 OPM option during scanning.
    Happen to have the part number for that? Thanks


  6. #16
    Service Manager 250+ Posts CraigW's Avatar
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    Re: DF-621 jamming bizhub 363

    Actuator = A3CFPP4VOO

    Magnet = A3CFPP1700


  7. #17
    Senior Tech 100+ Posts
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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by CraigW View Post
    Actuator = A3CFPP4VOO

    Magnet = A3CFPP1700
    See my post on 66-02 jams for this feeder. The left cover (lid) is warping upward. When it reaches about 25mm or more from the original table to the underside of the cover, the paper empty flag is too high and the angled area no longer hits the feed tires shaft at it's bent spot. This makes it bounce and read another false page, then tried to feed against the black felt friction pads. Our shop fix is applying about 39 lbs of weight to the feeder lid for a week or two, then put it out in the field. So far they have not warped back up. Any lid 23~24mm is fine. 25+ you will get 66-02 jams after last page is fed.
    Prove it by simply pressing down with medium pressure on the cover. It won't fail! I posted slo no video proving this fix. The magnet in the actuator is just a band aid.


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