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  1. #1
    Junior Member jujitsu47's Avatar
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    DF-621 jamming bizhub 363

    Jamming alot on 2nd page and others. i have replaced the feed roller and seperation roller assy. Happens most on scanning feed, but does also on regular copy feed originals. adjusted adf registraton feed loop and it did help the regular feed originals but not the scanning. any help is appreciated...


  2. #2
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: DF-621 jamming bizhub 363

    There is a tech bulletin about adjusting the reading motor tension, adding some spacing washers, changing the flag sensor, changing the front and back lever assemblies, and changing the gear assembly. I've been fighting this issue for about a year seeing it mostly with customers with high scanning volume. I've recently did the levers and spacers for a customer and need to check on them to see if it's finally resolved this issue.

    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  3. #3
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: DF-621 jamming bizhub 363

    Replace the front and rear lever assys.. They changed the design of them recently, and we had a couple jamming and we replaced them, and that seemed to do the trick.

    Here's the part numbers for the updated parts: (A143PP9P01 Lever Assy (Front) ) & (A143PP9Q01 Lever Assy (Rear) )


  4. #4
    Junior Member jujitsu47's Avatar
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    Re: DF-621 jamming bizhub 363

    i ordered the levers, will update ya all when arrive and install.....tks


  5. #5
    Master Of The Obvious 10,000+ Posts


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    Re: DF-621 jamming bizhub 363

    Jam codes? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  6. #6
    Field Supervisor 1,000+ Posts



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    Re: DF-621 jamming bizhub 363

    A common jam, (cost-free!), on these models is the angled sensor on the top cover of the adf. It's easy to overlook but is very prone to paper dust, I promise it's a legit fix for registration jams. Just clean it.


  7. #7
    Junior Member jujitsu47's Avatar
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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by blackcat4866 View Post
    Jam codes? =^..^=
    yup, waiting on parts....backordered... i had jam codes, but left on table. good point though....lol


  8. #8
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: DF-621 jamming bizhub 363

    yeah seems the levers are in demand lol I ordered some and it took about a week longer for them to come in. The jam codes you normally see are 66-02. Tech bulletin TAUS1200978EN has all the info....it's been revised 4 times so far...

    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  9. #9
    Senior Tech 100+ Posts


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    Re: DF-621 jamming bizhub 363

    Can anyone give me a copy of this bulletin TAUS1200978EN I cant seem to find it. Thanks


  10. #10
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: DF-621 jamming bizhub 363

    Quote Originally Posted by Cookr View Post
    Can anyone give me a copy of this bulletin TAUS1200978EN I cant seem to find it. Thanks
    Appears since KMBS has updated their knowledge base, that TAUS1200978EN is no more and has been replaced by this KBA01200978.


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