Page 1 of 3 123 LastLast
Results 1 to 10 of 29
  1. #1
    Technician
    Join Date
    Sep 2008
    Location
    Bloomington, MN
    Posts
    25
    Rep Power
    32

    Konica press 1250 jam 2101

    We have several 1250 and 1200 machines in the field jamming with 2101 jam codes. I have gone through the trouble shooting guide with little luck. Tried new transfer unit and cleaning unit. Full pms on all the machines with new drums and developer. If anybody has any ideas I am open to suggestions. They have the latest and greatest firmware as well.

  2. #2
    Technician
    Join Date
    Sep 2008
    Location
    Bloomington, MN
    Posts
    25
    Rep Power
    32

    Re: Konica press 1250 jam 2101

    Quote Originally Posted by jaredfmn View Post
    We have several 1250 and 1200 machines in the field jamming with 2101 jam codes. I have gone through the trouble shooting guide with little luck. Tried new transfer unit and cleaning unit. Full pms on all the machines with new drums and developer. If anybody has any ideas I am open to suggestions. They have the latest and greatest firmware as well.
    Nobody???

  3. #3
    Technician
    Join Date
    Jun 2014
    Location
    Cleveland Ohio
    Posts
    11
    Rep Power
    20

    Question Re: Konica press 1250 jam 2101

    Quote Originally Posted by jaredfmn View Post
    Nobody???
    Have you looked at Konica's solution TAUS1001124EN?

  4. #4
    Senior Tech 100+ Posts
    Konica press 1250 jam 2101

    blaze2000's Avatar
    Join Date
    Sep 2010
    Location
    Watertown, WI
    Posts
    232
    Rep Power
    30

    Re: Konica press 1250 jam 2101

    We are having that jam code on a new install as well. 58,000 clicks and 72 2101 jams. Information in bulletin 1124 didnt help. Including replacing jamb.

  5. #5
    Senior Tech 250+ Posts
    Join Date
    Oct 2014
    Location
    wareham.mass
    Posts
    343
    Rep Power
    23

    Re: Konica press 1250 jam 2101

    Try good paper 1051 1052 they all have this problem!!

  6. #6
    Master Of The Obvious 10,000+ Posts
    Konica press 1250 jam 2101

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,442
    Rep Power
    462

    Re: Konica press 1250 jam 2101

    It just started on one of my 1052's. All paper sources are affected. The environment is 75F 44% humidity. The drum claws function normally and are recently replaced. The jammed paper frequently tries to follow the drum and flips over, entering the fuser upside-down. If you get the jammed page near the drum it statically adheres to the drum.

    I've come to the conclusion that we're losing separation voltage, and the paper is still statically attracted to the drum. I've tried a different transfer belt assembly, cleaned and greased contacts, DIPSW 51-1:1, 51-0:0, tried various transfer offset settings with no change. DIPSW 57-4 and 57-5 make no difference either way. We've got an HVT on order.

    Has anyone had any success fixing this? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Certified Konica Expert 2,500+ Posts
    Konica press 1250 jam 2101

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    North Jersey
    Posts
    4,943
    Rep Power
    216

    Re: Konica press 1250 jam 2101

    in paper tray settings, choose separation priority and i have also moved the drum claw solenoid so the claws have less clearance for the paper to get stuck in.
    but yes, better paper will help tremendously.

  8. #8
    Technician
    Join Date
    Jun 2014
    Posts
    36
    Rep Power
    20

    Re: Konica press 1250 jam 2101

    Quote Originally Posted by Synthohol View Post
    in paper tray settings, choose separation priority and i have also moved the drum claw solenoid so the claws have less clearance for the paper to get stuck in.
    but yes, better paper will help tremendously.

    Yes these two work the best. Check the drum claw solenoid in state confirmation, already had two dead ones.

    When replacing the drum claws clean the shaft en surroundings very thorough. Replace the springs.

  9. #9
    Master Of The Obvious 10,000+ Posts
    Konica press 1250 jam 2101

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,442
    Rep Power
    462

    Re: Konica press 1250 jam 2101

    The drum claws are new and working properly. I'm disturbed that the jammed paper is not discharged. If the paper does not discharge, there's no way it can pass.

    The HVT on the imaging drawer did not help. I also imported the machine settings from a year ago. At this stage it will not pass a single page of any type of paper. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Senior Tech 100+ Posts andyf424's Avatar
    Join Date
    Jun 2013
    Location
    Milwaukee
    Posts
    126
    Rep Power
    24

    Re: Konica press 1250 jam 2101

    I've got a 1250 doing this also, cleaned and rebuilt the separation claw assembly with new claws/springs, also set lead edge transfer to "value separation". Customer is running really flimsy paper and in portrait mode and it's a humid environment, basically a perfect storm. I've even slowed the speed down in process mode with no help.

    Is it Friday yet?

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here