Hi all from Italy.
A customer has a C353 that has 2 strange issues:
1. the copier cannot reach the READY state, it is turning motors while the display is showing "Warming up, ready to scan".
even in service mode i cannot print out any information.
2. The copier cannot reset the transfer belt counter, i checked ICP5 and it is good. Transfer belt is original new. I'm thinking to check cabling between the t belt and the board, but i cannot know for sure what cable i have to look at.
This copier is a pre-owned one, i'm thinking that someone had fiddled with the software switch trying to bypass the IU life check without upgrading the relative firmware, so it is possible that the copier doesn't tell anything but still require to change something. I tell you this because when i'm reading the T Belt usage there is still a block aviable, but in the service mode the counter is >150k prints.
What is the correct setting of the dipsw for shoving up all the alerts (IU/fuser/Tbelts and so on) ?
Thanks so much
Luigi - Digitalix
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