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  1. #1
    Senior Tech 250+ Posts luis8832's Avatar
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    .original detection

    I have a C364e with a DF-701. When you lift up the cover and close it says original size detection but there is no original. I have tried it on other copiers and it just goes ready to copy. Any input is greatly appreciated.

  2. #2
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: .original detection

    Find the setup instructions for the doc feeder and re-do them. You may also need to adjust the heigth of the front edge a little higher than stated as well.
    And Star Trek was just a tv show...yeah right!

  3. #3
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: .original detection

    take the glass out & clean it both sides, have had a couple do this, the last one all i did was wipe my hand briefly across the glass......some i've had to clean a few times
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  4. #4
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: .original detection

    also make absolutely certain the white backing sheet on the adf is absolutely spotless in the detection area.

    a single speck of filth will cause this in the right place.

  5. #5
    Service Manager 1,000+ Posts
    .original detection

    habik's Avatar
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    As EarthKMTech said, I had this couple of times!


    Sent from my iDon't believe in marketing device using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  6. #6
    Aging Tech 10,000+ Posts
    .original detection

    copier addict's Avatar
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    Re: .original detection

    Make sure the magnet on the DF lines up with the reed switch under the front cover of the scanned bed.

  7. #7
    Technician copierguru's Avatar
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    Re: .original detection

    As stated clean the under side of the glass and clean the size sensors. Common problem with these machines

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