We have a BizHub 350 that is not behind a firewall. It has a dedicated IP out to the internet. A month ago, it starting spewing out reports that indicate spamming type emails are either being sent or somehow the copier is being targeted. Our copier techs told us to change our IP. We assigned a new IP and as soon as we connected it to the network, it started spewing out reports again.
I have asked our techs to delve further. They have no solutions. They told me that ports cannot be closed on the copier itself. I asked them if we can limit IP ranges, and they said no. I am sure that is not the case, so I am posting for some help here.
Thanks so much!
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