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  1. #1
    SunbeltX
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    Unhappy Fuser Unit Rest Vs Replace

    I have a notification to replace my fuser unit, however our tech offered to reset it at a much cheaper price. What is the major difference in this? I'm also not sure this is wise to do if I am just going to end up needing to replace my fuser unit soon anyhow, any information?

  2. #2
    Senior Tech 100+ Posts Jhonjon's Avatar
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    Re: Fuser Unit Rest Vs Replace

    [QUOTE=SunbeltX;432729]I have a notification to replace my fuser unit, however our tech offered to reset it at a much cheaper price. What is the major difference in this? I'm also not sure this is wise to do if I am just going to end up needing to replace my fuser unit soon anyhow, any information?[/QUOT
    It means that you will replace the fuse re-install it and it will reset automatically. We do it for the rental machines. We reset it, but for the second time we will replace the whole unit.

  3. #3
    Aging Tech 10,000+ Posts
    Fuser Unit Rest Vs Replace

    copier addict's Avatar
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    Re: Fuser Unit Rest Vs Replace

    [QUOTE=Jhonjon;432734]
    Quote Originally Posted by SunbeltX View Post
    I have a notification to replace my fuser unit, however our tech offered to reset it at a much cheaper price. What is the major difference in this? I'm also not sure this is wise to do if I am just going to end up needing to replace my fuser unit soon anyhow, any information?[/QUOT
    It means that you will replace the fuse re-install it and it will reset automatically. We do it for the rental machines. We reset it, but for the second time we will replace the whole unit.
    What make and model?

  4. #4
    SunbeltX
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    Re: Fuser Unit Rest Vs Replace

    Konica Minolta c451

  5. #5
    Aging Tech 10,000+ Posts
    Fuser Unit Rest Vs Replace

    copier addict's Avatar
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    Re: Fuser Unit Rest Vs Replace

    Do a visual inspection of the fuser. If the rollers look to be in good shape then I would reset it. If one of the rollers appears to be de-laminating then replace it.
    Hope this helps.

  6. #6
    SunbeltX
    Guest

    Re: Fuser Unit Rest Vs Replace

    Quote Originally Posted by copier addict View Post
    Do a visual inspection of the fuser. If the rollers look to be in good shape then I would reset it. If one of the rollers appears to be de-laminating then replace it.
    Hope this helps.
    Resetting how?

  7. #7
    Master Of The Obvious 10,000+ Posts
    Fuser Unit Rest Vs Replace

    blackcat4866's Avatar
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    Re: Fuser Unit Rest Vs Replace

    I would be very surprised if this fuser reached life and wasn't making cracking/popping noises continuously. This series is known for it. If the rollers are intact and you don't mind the noise, go ahead and reset it. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Service Manager 1,000+ Posts
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    Re: Fuser Unit Rest Vs Replace

    Quote Originally Posted by SunbeltX View Post
    Resetting how?
    Resetting the fuser on this unit requires the fuser to be removed and replace a fuse. When the fuser is put back in the copier will reset its life because a circuit is close due to the fuse. The copier will send a higher current than what the fuse is rated for to blow the fuse purposely.

    The life that the copier sees is programmed for 300,000 pages of letter single sided copies. The actual physical life can vary. This depends on the device, the usage, and the environment the copier is in. It may be able to go twice the programmed life rating if reset or in some cases it doesn't even make it through it's first programmed life. There is no way for us on this forum to tell you what the result will be. The fuse cost is almost nothing. The labor to replace the fuse to reset is all the cost incurred by the tech. Cost of a new fuser would be several hundred not counting the labor. So even if you only get say 50% more life before the fuser physically fails it is a cost beneficial.

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