Bizhub C350 Password On Service Mode

[befree]

Hi,

thanks for reading this.
Some Idiot put a password on rep tech service so, I cannot upgrade the firmware and maintenance operations as well.

Please, is there a way to make a reset or other to solve this problem?

Konica tells me to change the main unit but, it's very expensive.

Thanks and I hope somebody help me.

Robin

[befree]

	Quote:			Originally Posted by befree
	Hi, thanks for reading this. Some Idiot put a password on rep tech service so, I cannot upgrade the firmware and maintenance operations as well. Please, is there a way to make a reset or other to solve this problem? Konica tells me to change the main unit but, it's very expensive. Thanks and I hope somebody help me. Robin

123

[redhotrob]

Have you tried the 9272....?

[befree]

	Quote:			Originally Posted by redhotrob
	Have you tried the 9272....?

Hi,

what it is?

Thanks

[maxtrax]

You need to perform a nv-ram clear. there is software you can put on a SD card and startup the engine holding down the utillity button.

[befree]

Hi,
thanks for answering me.
Please, I'm really in trouble. Could you please tell me where to find this software ?

Thanks

Robin

	Quote:			Originally Posted by maxtrax
	You need to perform a nv-ram clear. there is software you can put on a SD card and startup the engine holding down the utillity button.

[mtech]

Unfortunatly, Minolta is right. If you change the password by going into security mode and you forget it or do not know it you must replace the main PWB.