I replaced the MFP board and i need to reload the firmware. I downloaded the A5C10Y0-F000-G20-G9(00) firmware for this purpose, but i have not been able to relaod it on the machine. I think the problem i have is that i have not been able to prepare the usb stick i am using properly. Can someone explain in detail to me the exact format in which i will place my firmware on the usb so that the machine sees the firmware automatically when it boots up with the usb stick in its service port. Other advice on how to get the new MFP board working will also be appreciated. Thanks in advance.
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